Traffic & Billing Coordinator (Former Employee) – San Juan, Puerto Rico – August 16, 2013
A typical day of work consisted of data entry, telephone calls, and invoice billing. My customer service skills, time management, team work, general knowledge and computer skills all improved exponentially during the time i was part of the Traffic & Billing department. All this was achieved with the combination of great supervisors and my desire too constantly improve in all areas and tasks. The hardest part of the job was the billing process. It took two days and nothing could be overlooked. The most enjoyable part was entering contracts and being able to know where we stood as far as projections and revenue was concerned.
a typical day of work in liberty group would be getting into the office early as 8 am which is a good time to start a day, talk to manager and maintenance group about the job that i willing be doing throughout the day, get tools and equipment to start job and try to get as much busy to make the day go by quick.
Great learning experience with knowledgable manager.
Tax Preparer (Former Employee) – Fort Collins, CO – July 28, 2016
Typically, I worked the later shift on days I didn't have classes. I came in to help walk-in clients, answered phones when the receptionist went home for the day, prepared taxes, and prepared packets. When it would slow down, I would organize and clean the office. At the end of the day, I would close down the office.
All my co-workers were very supportive and I loved to work with them. They made the work environment fun. Yet, when appropriate they would be professional.
The manager was very supportive of helping me learn how to accurately file tax returns and work with clients to help them get the best service possible and understand when I was incapable of helping. I was told when I made mistakes, but the best part was I was also told how to prevent making mistakes in the future. The criticisms were very constructive.
The hardest part of the job was when I would get clients that weren't being truthful. I wanted to help everyone, but when people don't want to be honest about such a serious matter, the only thing to do sometimes is turn them away.
The most enjoyable part of the job was helping clients complete their returns. A lot of clients get stressed during tax season, being able to alleviate that stress was very rewarding.
There's nothing more effective than starting a work day with a positive attitude. I believe in ATTITUDE>Aptitude. In property management I have learned that working as a team, with a positive attitude makes the day fun and enjoyable at work, and it makes a huge difference. An office will not reach desirable goals if there's a lack of communication. This would be the hardest part of a job for me, it's not having your team on board. I love the diversity and the challenges this job brings but nothing beats the satisfying feeling of helping people find a place they can call home! Leasing is more than helping people find a new home but also closing the back door starts from the very beginning. I have experienced great results in going the extra mile to keep our good residents. Resident retention parties are a great way to show appreciation to our residents and also the opportunity to get to know their neighbor. Every property has a budget, so it can be a challenge putting it all together when your budget is a bit limited, however, working with your vendors has helped tremendously to make it happen! Vendors can be great sponsors, if we know how to communicate with them. Being nice pays off in the long run.
Licensed Practical Nurse (LPN) (Former Employee) – Amsterdam, NY – November 4, 2014
I will never go back and work in a nursing home again. No just this one buy any of them. The government has cut so much Medicare and Medicaid reimbursements that the staff are forced to work long hours and never get the pay that they deserve. NLH/nursing home is one of the Nursing Homes that have so much overtime that people plan to stay ahead of time. CNA's can not do their jobs the LPN's are expected to pick up the slack. I don't want to work there or live there.
Help Desk Support (Former Employee) – Virginia Beach, VA – February 10, 2015
the leads are very easy to work with and you are never left without answers on unknown issues. company works with you on days you need off and always doing something around the office to bring happiness to a work place
pay is a little less than i would expect from a company this large
Bodily Injury Claim Specialist (Former Employee) – CO – November 11, 2014
Plan and conduct investigations which included collecting and evaluating documentation and securing evidence to analyze coverage, determine liability, compensability, and extent of damages. Evaluate claim for potential fraud. Assess actual damages associated with claims and conduct negotiations to settle claims.
micromanagement and strict work environment with poor work life balance
Sr.Liability Case Manager/Claim Representative III (Current Employee) – Waukesha WI – May 22, 2012
I have learned that you do not follow the salary, but what is more important is work/life balance, good work environment, and a place where you are respected. There are good co workers, but management as noted are micromanagers that do not allow the workers to complete their tasks, but to complete reports only.
work environment, micromanagement, and excessive reporting
bakery (Former Employee) – Lynchburg VA – February 13, 2014
I went in with no skill's walk'd out with alot of skills I learned how to bake alot of sweets and other foods and how other stations work didn't make it to be a manger but i was an employee and meet alot of co workers the hardest part was working with the machines some i could reach and work some i couldn't i loved everything about this job
SALES GIRL (Former Employee) – Richmond Hill, NY – February 20, 2013
a typical day of work for me is helping costumers with what they need help with. i learned that it is very important to be respectful not only to you costumers but also to your co-workers. the most enjoyable part of the job is interacting with the costumers.
MARKETING PROJECT MANAGER (Current Employee) – San Clemente, CA – January 9, 2013
I don't have time to write what I would need to right for this review right at this moment, but I'll just say this: It is a bit top-heavy and the upper management does not trust anyone that works here.