Systems Administrator (Former Employee) – Seattle – March 23, 2017
Best thing about Safeco is the workplace culture. It was a sizable company and yet people knew and trusted each other. It was fun at work, they provided employees some activities for collaboration and teamwork. Then Liberty Mutual came along. There was an air of uncertainty. People came and went. Jobs changed, managers changed, culture changed. I liked my time at Liberty Mutual but loved Safeco. Eventually we all have to move on.
Porter (Former Employee) – Tampa Bay, FL – October 14, 2016
Than ks to the liberty group I am in the process on getting my EPA and soon be maint tech best staffing ever they work so hard for they employer and the lady's in Tampa are the best team ever love the liberty group
Great learning experience with knowledgable manager.
Tax Preparer (Former Employee) – Fort Collins, CO – July 28, 2016
Typically, I worked the later shift on days I didn't have classes. I came in to help walk-in clients, answered phones when the receptionist went home for the day, prepared taxes, and prepared packets. When it would slow down, I would organize and clean the office. At the end of the day, I would close down the office.
All my co-workers were very supportive and I loved to work with them. They made the work environment fun. Yet, when appropriate they would be professional.
The manager was very supportive of helping me learn how to accurately file tax returns and work with clients to help them get the best service possible and understand when I was incapable of helping. I was told when I made mistakes, but the best part was I was also told how to prevent making mistakes in the future. The criticisms were very constructive.
The hardest part of the job was when I would get clients that weren't being truthful. I wanted to help everyone, but when people don't want to be honest about such a serious matter, the only thing to do sometimes is turn them away.
The most enjoyable part of the job was helping clients complete their returns. A lot of clients get stressed during tax season, being able to alleviate that stress was very rewarding.