Information Technology Helpdesk Support Specialist
Life Flight Network - Aurora, OR

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If you’re like most people in the Northwest and Intermountain West, you live, work and play in our vast coastal areas, open spaces, scenic mountain passes and rivers. These locations are often remote and can put residents and visitors in danger should they need medical attention due to an unforeseen event. Life Flight Network (LFN) is a not-for-profit medical transport service focused on Safety, Quality, and Service, and is one of the country’s oldest, most respected air ambulance providers, founded in 1978. Thirty-five years later, LFN has safely transported over 75,000 patients and serves 15 locations in Oregon, Washington and Idaho. Owned and operated by the consortium of Oregon Health & Science University, Legacy Emanuel Medical Center, Saint Alphonsus Regional Medical Center, and Providence Health & Services-Oregon, LFN is able to provide a joined strength of world-class health institutions, unique combination of air and ground ambulances, and highly skilled employees to communities in need.

We are also passionate about investing in each one of our employee's success, creating an environment that inspires individuals to reach their highest potential; as apparent by numerous awards including the #1 Large Top 100 Non Profit Companies to work for by Oregon Business Magazine in 2012 and Portland Business Journal’s #1 Fast Growing Companies, 2012.

We are recruiting for an Information Technology Helpdesk Support Specialist to work from LFN’s Aurora, OR Administrative Office. The IT Helpdesk Support Specialist is responsible for maintaining, servicing, and upgrading Life Flight Network’s (LFN) business devices. This person will be hands-on, interacting directly with the end user in meeting requests, resolving problems, installing hardware and software solutions and offering general internal helpdesk support across all LFN locations.

Requirements

  • An Associate’s degree with an emphasis in Computer Science or Management Information Systems
  • Microsoft certifications desired
  • 2-3 years of experience supporting a multi node, multi-site, Microsoft environment
  • 2 years working knowledge of medical charting systems preferred
  • 2-3 years’ experience with Windows
  • Working knowledge of HIPAA and SOX compliance

All candidates are subject to drug screening and a background investigation.

LFN offers competitive compensation, growth opportunities, Medical, Dental, Vision, 401K, Life/AD&D, Short & Long Term Disability, Long Term Care, Flexible Spending, Pet Insurance, Tuition Reimbursement, and agenerous Paid Time Off.
LFN is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis including, but not limited to: veteran status, uniform service member status, race, color, religion, sex, marital status, sexual orientation, transgender status, national origin, pregnancy, genetic information, childbirth and related medical conditions or occurrences, age and physical or mental disability.

Please apply online at www.lifeflight.org


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