IT Administrator (Former Employee), Various – September 25, 2013
Pros: free lifeflight membership... big deal you can get one for 60 bucks a year
Cons: prima donna attitude from management, pieced together infrastructure, built by those before you and i, no documentation, no resources. trigger pull mentality when deploying technology and software, it dept consists of a 'parttime" manager and a kid that worked retail before this, his first it job
Hired on with the expectation of working for a #1 company with the explanation of LifeFlight wanting a technical person "to hit the ground running", running doesn't come close to describing it. HR nor the IT manager have no concept of work/life balance and although they have a generous PTO package you need it when you work 60+ hours a week. This position – more... has no direction whatsoever and when the management leaves everyday @ 3 or earlier for kids football you're left in lurch for any assistance. On-call... 24/7 and that means 24/7 permanently. A typical day at work... definitely never two days alike. with the projects being implemented the daily tasks vary from fighting fire ti fighting another fire. No documentation exists for anything, management (one guy) constantly prodding to have tickets created and closed for every little detail even though there's nothing in the tickets just a count of tasks from a freebie web based ticketing system Coworkers are OK for the most part but are separated in little cliques of brown-nosers The hardest part of the job is traveling to all of their sites listening to all the heartache from the pilots and mechanics generally the most discontent is from the mechanics and the complaint they don't have the tools or the training to service the aircraft they work on which is a huge red flag when the business is based on putting people in the aircraft with lifeflight personnel a possible huge red flag for the FAA to deal with I guess
Don't be in a rush to jump on board research the company fully including the outstanding lawsuits and comments from numerous former employees
this company is shiny on the outside but a disaster on the inside...