Manage clients in the nutrition program called Meals on Wheels. Responsible for daily report generation for all active clients, additions/cancellations of client service changes, reviewing accuracy of daily billing, process all cash, check donation. Manage the Frozen Choice Program, set up clients meals schedules, formatting, printing and distributing ongoing communication to staff, clients and volunteers, communicate with clients case managers regarding funding, approvals, disenrollment’s and special accommodations, Auditing ServTracker database, delivery records, daily tracking slips and daily delivery slips. Documenting data daily into ServTracker to include new clients, transfers, and client outcomes with proven customer service skills while providing a welcoming atmosphere to our walk in clients and other agency personnel in a friendly, efficient, professional manner. Management is great and the co-workers where friendly. The hardest part about the job was servicing clients who where upset. The most enjoyable part about my job was helping seniors in Franklin County and beyond with all the services LifeCare Alliance had to offer.