Challenging and exciting position
Client Services Administrator (Former Employee) – 1863 Concert Drive, Virginia Beach, VA – August 4, 2016
A typical day:
I was in charge of a product called, ViviGen. It's a bone void filler and was introduced to the California market in 2015. On a typical day, I facilitated its growth through order input, tissue tracking, cost analysis, bi-weekly and monthly audits, and bi-weekly conference calls with Sales Reps in the California area. I learned a great deal about how human tissue is obtained and how ViviGen, itself, is produced.
I had little to no supervision and the last 4 months were completely unsupervised as my manager had been terminated. Any questions or assistance needed was done via email to superiors handling the ViviGen project. I work equally well supervised or independently, so this did not present too much of an issue to me, as I knew who I could contact for answers.
I enjoyed working with my co-workers. Four of us sat in cubicles away from the majority of the Client Services Reps. We got along nicely and were very close knit. We were quick to help each other and really formed a bond.
The Hardest Part of the Job:
The urgency of it. I was also in charge of the FedEx / UPS Exceptions for other tissue that LifeNet provides. So, whenever a saphenous vein or aortic valve was delayed, it was my job to find it and get it expedited to the appropriate hospital. This could be very stressful at times because of its nature.
The Most Enjoyable Part of the Job:
The sense of accomplishment and satisfaction in knowing that what I did on my part was helping to assist in the betterment of someone else's life.
Large employee kitchen, free coffee, crackers, peanut butter, regular pot luck lunches, lunches provided for training sessions and meetings, nice building
Although they are no longer there, the management, (at the time), was poor.