Extremely poor leadership
LPN (Former Employee) – Amherst, NY – August 11, 2016
Company is completely mismanaged. Staff morale is low due to poor response from management and high turnover of staff. Company touts being supportive of staff but often staff are put in situations where patient care is not a top priority. Site manager is completely inadequate and has no desire to hear about site problems (one of the reasons turnover is so high). Site manager has a tendency to speak poorly of staff to other staff. Training of new nurses is lacking in every way. Company still uses training sheets from over 10 years ago. No in- services for continuing education for nurses. Can't go to HR with any problems because HR rep is not intelligent and does not inspire any confidence. RNs are left to finish all of the work every day and cannot leave until it's done. High turnover of physicians and mid-levels, as workload is ridiculous. Patients continually complain about the services they receive - from appointments to prescriptions to test results. None of which are done in a timely fashion.
Double talking management and site manager, extremely high turnover