Support Worker (Former Employee) – wiltshire – February 18, 2013
I have two years of experience working in this area of work and have worked at three different places. One of them was Lifeways and I will be sure to never apply for their jobs again! My entire team I worked with lacked experience - it came to my attention that 90% of the staff had no qualifications or experience when I attended a pre-employment training course when I noted that out of a class of 23 only two people had relevant experience and qualifications (immediately alarm bells rang! Two weeks later when the course finished 22 of us were offered jobs including one 60 year old women who had never worked in her life and used bringing up children as being her relevant experience, and one young girl who had never worked too and showed no interest in the course what-so-ever... i'll let you think about that! During my interview I was told The work rota would always be done FOUR weeks in advance and I would get every other weekend off - HOWEVER the truth of the matter is that you are lucky if you recieve the following weeks rota on the friday, infact some weeks it was brought in on the SUNDAY and people were expected to work the following day. The word pay is a touchy subject at Lifeways because you would be lucky if you were only underpaid by £100 a month each month - you will never be paid accurately (or for the waking nights either). Because none of the Support Workers I worked with had any experience most of them did not know the meaning of the word "abuse" whether it be financial or neglect. There was no Team Leader whilst I was there, or petty cash. One of the many incontinentmore... residents had a Kylee approximately four years old when I first started where nobody could be bothered to purchase a new one (this meant it did not absorb any urine.......) A typical day consisted of all the other Support Workers too lazy to take their clients out (that's if they bothered to turn up for work) so basically sitting on their bottoms all day watching t.v and drinking plenty of Tea and Coffee... the place of work was kept up very nice, clean and hygienic... The managment are very very poor and also too do not know the meaning of the word "abuse" (probably because most of them were promoted from support workers). The hardest part of the Job is knowing what you are seeing is wrong and not having your voice listened too! I (like many) have thankfully left. I would not even reccomend working here to gain experience because when it come's to moving on other employers may recognise the low/poor standards of this company. If you would like to get into care work/support work and have no experience, try somewhere else, or get some volunteer experience - it is easy to get a paid job with just 3 months volunteering experience. GOOD LUCK!less
people have ciggarette breaks when-ever they want because nobody really cares.
no breaks, long hours (sometimes 32.5 hours in one go including a a sleep).
Former employee (Former Employee) – Southwark, London – November 18, 2017
Worked at HO for about a year - felt like I was back at school, top management treat everyone else like children, and just generally not a very welcoming place. Expected to work way beyond job description (with no proper resources) and no acknowledgement/ rewards in return. Very disorganised and no clear processes for anything. My team were generally lovely, but overall I found this company to be extremely backwards and not all what I would have expected for the industry it’s in.
“Cliquey”, disorganised, unprofessional, not a good work environment
Very bad character of the Team leader and the senior service manager at the Barnet office
Support worker (Former Employee) – Alexaandra road. Muswell hill – September 16, 2017
A female Team Leaders in the muswell hill supported living for the Company collected money from the family after clients death, which is a shame and against the companys policy, but service manager will ignore this when its reported