support worker (Former Employee) – swindon – August 8, 2014
Oh my where do I start... ? No training in 18 months, 2 supervisions, no team leader for 9 months, no petty cash, no sign of Area Managers, no support.
I witnessed Area Managers lie through their teeth in CQC visits claiming Staff had monthly Supervisions and all staff were "fully trained". The service is not person centred at all as paper work and goals etc written without service users knowledge.
Information and Risks that staff should have been aware of was kept hidden from Staff I.e users who had previously sexually assaulted people in the past etc... a Users Doctor was disgusted when he found out Staff didn't know as the Office Folders were different to ours! despite this, female staff had to fight for almost a YEAR to have a lock put on the sleep in door Lool... and we had to put it on ourselves!
Other support Staff were lazy and inexperienced - some Staff had serious hygiene issues also and turned up to work dirty and smelly.
Health and Safety is a joke - no fire doors, extinguishers, window restrictor, or even slip signs or multi coloured buckets! Homes were dangerous and dirty full of manky old furniture.
Users were not cared for properly I.e left in soiled pads for hours on end fed Chips everyday. Money was stollen from Users tins as we never had petty cash.
Investigations were never carried out properly and staff too scared to whistle blow because managers don't keep names confidential.
Always underpaid, last minute rotas, understaffed and Agency NOT used, on call was a joke and people left to lone work.
Had to work through breaks as always left to lone workmore... but don't get paid for it.
Would not recommend to my worst enemy. I think they should be investigated by Panorama because finances and expenses claimed are dodgey !!!less
Access Clinician (Current Employee) – Jackson, MI – June 4, 2015
See people with mental health issues ranging from brief therapy to inpatient hospitalization. A typical day will include seeing school age children, working or unemployed adults with addiction or mental health problems and connecting them to services to help make their lives better.
Support Worker (Current Employee) – North east – November 11, 2014
Don't bother wasting your time! Basically forced to do shifts you don't want to do even if you have already done over your contracted hours. Little care for staff, little support from management. Team leaders are just as bad.. about as useful as a Chocolate tea pot. You work your back side off for some rip off wage and you don't get paid right usually! Lifeways slowly starts taking over everything you do. Managers calling you 10 or more times in 2 minutes begging you to do shifts on your days off!! Awful company
every day is different, challenging at times but great teamwork
Support Staff (Current Employee) – Bolton area – October 15, 2014
We support people with different needs to live in their own houses., working different shifts including sleepovers. My Manager nominated me to be part of the transfers last year. Didn't know what to expect at first but we all rolled our sleeves up and I think it was the best thing I did - I'm still there !!
team work, keeping people safe, seeing people happy, being part of a team
Support Worker (Current Employee) – Grimsby, ENG – October 15, 2014
Work for them for a year and i wish i had never taken this job they was all nice and smiles at first for all the years i have worked in care have i never met such 2 faced back stabbing staff Even team leaders are sly and could be not trusted , Even the mangement are not trained to deal with every days stuff . To me this company needs a good kick up the backside begining with the Head office they never turn up on site and always to busy when needed.They employ staff who have never had any training before to look after SU with challenging needs and if the SU stars on the new staff member this member is moved on to other house. Sorry to me this company offer no support for and SU or staff it alll to do with money and power... Time to support your staff and not sack em or move them on ..... SO ANYONE WANTING A JOB IN CARE KEEP WELL AWAY FROM LIFEWAYS
DON'T WAIST YOUR TIME WITH THIS COMPANY ... SO QUICK TO SACK YOU AND REPLACE YOU ,SO TAKE THIS AS A WARNING AND STAY WELL AWAY FROM LIFEWAYS
Job Work/Life Balance
Look elsewhere for employment
THERAPEUTIC SPECIALIST (Current Employee) – Ontario, OR – September 28, 2014
Lifeways does not care about clients or their well being. They do not care about employees they offer minimal pay for stressful jobs and only allow pay raises when minimum wage goes up. McDonalds would be a better place to work for than this place and you would end up being payed more at McDonalds.
management runs facility to better their pockets and not help clients.
Support Worker (Former Employee) – wiltshire – February 18, 2013
I have two years of experience working in this area of work and have worked at three different places. One of them was Lifeways and I will be sure to never apply for their jobs again! My entire team I worked with lacked experience - it came to my attention that 90% of the staff had no qualifications or experience when I attended a pre-employment training course when I noted that out of a class of 23 only two people had relevant experience and qualifications (immediately alarm bells rang! Two weeks later when the course finished 22 of us were offered jobs including one 60 year old women who had never worked in her life and used bringing up children as being her relevant experience, and one young girl who had never worked too and showed no interest in the course what-so-ever... i'll let you think about that! During my interview I was told The work rota would always be done FOUR weeks in advance and I would get every other weekend off - HOWEVER the truth of the matter is that you are lucky if you recieve the following weeks rota on the friday, infact some weeks it was brought in on the SUNDAY and people were expected to work the following day. The word pay is a touchy subject at Lifeways because you would be lucky if you were only underpaid by £100 a month each month - you will never be paid accurately (or for the waking nights either). Because none of the Support Workers I worked with had any experience most of them did not know the meaning of the word "abuse" whether it be financial or neglect. There was no Team Leader whilst I was there, or petty cash. One of the many incontinentmore... residents had a Kylee approximately four years old when I first started where nobody could be bothered to purchase a new one (this meant it did not absorb any urine.......) A typical day consisted of all the other Support Workers too lazy to take their clients out (that's if they bothered to turn up for work) so basically sitting on their bottoms all day watching t.v and drinking plenty of Tea and Coffee... the place of work was kept up very nice, clean and hygienic... The managment are very very poor and also too do not know the meaning of the word "abuse" (probably because most of them were promoted from support workers). The hardest part of the Job is knowing what you are seeing is wrong and not having your voice listened too! I (like many) have thankfully left. I would not even reccomend working here to gain experience because when it come's to moving on other employers may recognise the low/poor standards of this company. If you would like to get into care work/support work and have no experience, try somewhere else, or get some volunteer experience - it is easy to get a paid job with just 3 months volunteering experience. GOOD LUCK!less
people have ciggarette breaks when-ever they want because nobody really cares.
no breaks, long hours (sometimes 32.5 hours in one go including a a sleep).
carer (Former Employee) – leicester – December 15, 2012
Lifeways in leicester beamountleys running william smith house.this is the best place anyone could work if it wasnt for management.i never got my weekends off that i was intitled to one on and one off.complaints are ignored..when the clients flats were cold heaters were taken away as they said staff were benefiting.you get long days no breaks and you are not allowed to eat.if you ring in sick you go through hell they force you to sign papers to say you will not be allowed to be sick for the next 6months.team leaders constantly complaining to staff about the way the home was run.any silly mistake you are taken for hearing were they talk to you like a child.sometimes you do a 14hour shift no break and you are stil not allowed to even charge your fone as they say you are charging their electric.something needs to be done!!!! Thank God i have left this miserable place.the only thing i miss are the clients.
clients were very lovely to work with
no breaks, poor management, not allowed to eat or drink