Bilingual Office Support Specialist (Former Employee) – Portland, OR – January 8, 2017
The staff were very welcoming, ensured that all of my questions were answered, and were patient with me throughout the learning process. It is a fast paced environment, having previous knowledge working in a medical setting helps.
Lifeworks Northwest was a wonderful company to work for. They are a highly dedicated group of professionals.
Marriage and Family Therapist (Former Employee) – Tigard, OR – November 26, 2016
I provided in home services to children and families in Washington County. You were responsible for creating your own schedule each day. You almost worked as a private contractor. Supervision was supportive and professional.
Office support specialist (Former Employee) – Portland, OR – May 29, 2015
Work at lifeworks is a constantly changing animal, but that provides a stimulating experience. Because it is a non-profit organization this makes things a little more difficult on a day to day basis. I learned a lot about how to manage an office, and how to interact with clients of all kinds.
Child Care Provider (Current Employee) – Gresham, OR – February 18, 2015
Great place to work if you are interested in addictions or mental health. Transitioning to a new medical records system over the last year has proven difficult as kinks are still being worked out. Most sites are close to public transit. Nearly all of the clients we work with live with some sort of Mental Health or Addictions Diagnosis so clients can be difficult to work with and the vast majority of our clients are low income.
Benefits, Organization cares about what it does and tries to make things the best they can be
Facilities are run down, Gossip, and management is overworked so they are not as helpful as they could be
Specialist (Current Employee) – Portland – September 28, 2014
Lifeworks serves wonderful clients and has a foothold in multiple counties in the area. Although this experience will vary by program, overall there is a very negative culture and the management is generally poor at best - seems to stem from poor training. Many 'clinicians' are young and inexperienced. Often, office talk about clients is negative and offensive. It seems as though many of the management level positions are filled by people who had the appropriate credentials and just stuck with the agency for a while. Unless you are desperate for work or have minimal education and experience in MH, you are better off going to a different agency. Maybe even try retail or some other survival job until you can find something appropriate.
Decent benefits and wonderfully clients to serve
Pretty much everything else - especially the poor morale and culture
Great people at the lower levels, terrible management and organization.
Service Coordinator (Former Employee) – Hillsboro, OR – January 25, 2014
A terrible employment experience. Hands down the most rigid, entrenched management I've ever encountered within a private business or non-profit agency. Staff turnover so frequent that client care suffers. Caseloads beyond what is possible to handle for clinicians. My experience entailed working with very dedicated and caring therapists and support staff who burn out quickly in the face of unrelenting bureaucracy and poor wages/benefits. That said, experiences seem to vary greatly by program. If you are considering a position, be sure to interview current employees in the program to which you are applying. If you are unwilling to do so, or unable, run.
Great clients, great peers
PTO policy, work conditions, low morale among staff, management
We were impacting the lives of many people through out the life cylce.
Office Manager (Former Employee) – Portland, OR – November 17, 2013
I rotated which site I started at each day so each day was different depending on what that particular site needed. I had meetings each week with the clinical team of each program, office manager meetings with other office managers once a month. I took care of petty cash, looked at previous day's census reports, made sure billing to insurance companies were accurate. Coordinated with maintenance supervisor to make sure maintenance issues were taken care of, odered supplies and shopped for the residential program when needed. Organzied staff meetings for each site. Would trouble shoot issues and concerns. Supervised the administrative staff for each of the sites I managed. The management was hands off they did not micro manage the staff. The hardest part of my job was seeing clients relapse, commit suicide or hurt themselves. The most enjoyable part was seeing clients get it and finish the program and not return. Also the family or villiage like atmosphere created by the staff.
Dual Diagnosis Therapist (Current Employee) – Beaverton, OR – April 3, 2013
The actual position was different than what I was told it was to be. Focus has been on DUII case management rather than working in mental health addictions. My mental health supervisor is understanding and quite helpful. I really enjoy my co-workers and the colaboration of care. Overall everyone is very knowledgable and willing to help each other. The most difficult part is having so few actual mental health clients and the position focusing on DUII case management.