Lincoln Financial Group Employer Reviews

There are two claims departments located in Omaha and Atlanta. The two departments do not process claims in the same manner and there is an unprecedented lack of communication between the sites. I worked in the Atlanta claims department for three years. The claims staff are some of the most personable people I have ever worked with. Unfortunately, the – more... management are without a doubt the poorest. There are lemonade stands with more business acumen. The middle management are poorly educated and lack critical thinking and problem solving skills. This leads to a culture of hiring lower middle management who are (terrifying) less qualified and thus will present no threat to middle management positions. Sadly, the Atlanta organization runs with little supervision from the Omaha head office and this culture has and will continue. The corporate culture is exemplified with a lack of accountability hitherto unseen outside of an Enron boardroom meeting. Under no circumstances join this organization looking for promotion through hard work, competency or experience gained. You will be sorely disappointed. Instead, try to cultivate an attitude which blindly follows management ideology regardless of how poorly planned or obviously flawed. All job progression is promoted through the Omaha location with the Atlanta site offering little or no opportunity for advancement. – less

I had a full day as long as there was work available. Training was pretty good. I learned how to process life insurance applications all the way up to the actual underwriting process (done by the underwriters). Management is not very good. They have their favorites and listen too much to gossip instead of what actually goes on with the employees. No – more... job security for some, but others get away with murder and still keep their jobs (they play on the internet, steal others work, or do hardly any work at all). Hardest part was dealing with the spoiled agents and listening to their complaining. But they are the bread and butter. The benefits and the holiday events were good. The most enjoyable part of the job was working there when it was still Jefferson Pilot. – less

Lincoln was going through a merger and there was some disruption but there was a lot of information to learn.

Fun, challenging and rewarding 23 year career with some very talented co-workers.

Very sound company to work for. Little opportunity for growth.

Being employed in a call center is a very fast paced environment. I like the variety of each day.

working with xPression design, Sharepoint also testing making sure the documents are up to spec.

During my work experience at Lincoln Financial Group for 3 years in customer service in the call center, it was a pretty good experience to start with management being flexible, incentives being thrown around, but then slowly evolved into management expecting everyone to be "drones" in the workplace. Management started setting stricter guidelines, performance – more... rules, and not allowing anyone to come into work and socialize with their peers, etc. Employees were just expected to come into work, stare at a screen and take calls for 8 hours a day, not give any negative feedback regarding the company or procedures, and maintain a positive outlook on the future of the company. The best part about the company and only good thing about the company at this point were my co-workers. When I could communicate with them, they were supportive, fun and friendly. I like to think of Lincoln as a "concentration camp" and I'm sure other various employees would agree with me, at least in the call center. Management dictates what should be done, and employees are to do as they're told or be out the door. – less

A good professional atmosphere and focus on building relationship with dynamic and company well being. A great place to work and well managered with management.

Lincoln Financial provides a healthy environment for working and there is a "we" attitude, not a management vs employee attitude. if there is a practice that is not working, it is addressed immediately. Lincoln financial believes of doing the right thing for the company while considering the need of the employee.

A typical day at work would entail – more... researching and obtaining death and beneficiary information in order to process annuity claims in a production environment.

The hardest part of the job is that there are daily numbers that must be met. Therefore, if there difficulty obtaining confirmation of death and/or dependent information as well as how the annuity should pay out, processing is delayed which creates a domino effect. Lots of mandatory overtime required as a result.

Co-workers help keep the environment stress free, and will assist with research if they have already met their daily total(s).

The hardest part of the job was verifying death in some cases and working all of the mandatory overtime.

The most enjoyable part of the job was definitely the teamwork and camaraderie.

The management team was excellent. – less

I answered phone calls from agents wanting to update life insurance applications. I ordered labs and physician statements for applicants, updated applications, applied payments, worked out of several different computer applications.

Good Company with Good Benefits
Poor Communication with Employees
Good Room for movement

great place to work! Many opportunities for success. Strong management, positive environment.

Lincoln was a great place to work. I enjoyed the job and my co-workers because of the knowledge that was presented to you to be able to be productive and a team. The hardest part of the the was training, however it was in a great department.

processing 401k distributions, direct deposits, and insurance premiums

Good job to get your feet in the door. Great co workers and the learning scale is endless.

As Project Manager I had the opportunity to interact with all levels of management and a variety of projects that made it interesting.

Everyday posed a new and different challenge:
Training agents and brokers in many Financial Planning products.
Opening new accounts for agents and brokers.
Selling individual employees a company sponsored retirement
plan.
The hardest part of the job was balancing all my responsibilities

A typical day in the office would include interactions with distribution channels that sell Lincoln Products and customers who have purchased products.

Great Company to work for. They care about there employees and care about the clients as well.