Lincoln Financial Employee Reviews

Found 430 reviews matching the search
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Just Awefull
Life Client Solutions (Current Employee) –  Greensboro, NCDecember 20, 2016
Working at Lincoln has been the most miserable experience of my life so far. Expectations are not realistic and the leadership style is basically bullies trying to intimidate employees.

I suspect incompetence is built into their strategy. Having workers rushed, making simple mistakes and needlessly cutting off customer benefits saves them money. And when they get caught by regulators they can just blame the rank and file employees and "poor training."
Pros
The favored employees do nothing
Cons
Everyone else is miserable
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Front Line Supervisor
Supervisor - Fixed Life Disbursements (Former Employee) –  Greensboro, NCDecember 15, 2016
The average work week for a front line supervisor is 60 hours per week. An average processor is typically required to work a minimum number of overtime hours per week. Inventory levels, added work, and minimal staff make it difficult, if not impossible, to adhere to standard service level agreements.
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It was a great work environment
Customer Care Associate, Life Customer Care Center (Current Employee) –  Greensboro, NCDecember 14, 2016
They tried their best to work with you. I felt at ease when I went to work each day, A great place to work, good people, great benefits, and a flexible schedule.
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Fun and exciting office
Executive Assistant / Office Manager (Former Employee) –  Dallas, TXDecember 14, 2016
Loved the energy in the office supporting the SVP and President & CEO. A very pleasant working environment. I learned a lot about the financial world.
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Challenging Career
Short-term Disability Claims Examiner (Former Employee) –  Omaha, NEDecember 10, 2016
Lincoln Financial Group's work environment is fast paced and challenging from the time you arrive at work. With a caseload of more than 120 associates and incoming claims at anytime, you never know what you are going to get from compensating a disability for pregnancy to determining a return to work plan for an individual with multiple knee surgeries. A typical day starts of with reviewing recently sent in medical documentation, phone calls to clients to clarify a return to work date within 2 weeks of the established date, and processing of the daily new claims sent in. Management is great in that expectations are established each day for each Claims Examiner to ensure we are processing claims timely and partnering with employers to ensure the associate is not missing more time from work than is needed. The hardest part of this job is anticipating what your day will be as each day any client or employer can call to clarify information or provide additional medical evidence to consider if an individual will be able to return to work on an established day. The most enjoyable part of this job is realizing that in a clients time of needed , they are relying on you to provide clear and concise information as their compensation is now relying on me.
Pros
I was accountable for my own caseload.
Cons
This organization does not operate in California
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Good place to work with great attitude
Service Processor (Former Employee) –  Fort Wayne, INDecember 6, 2016
Great atmosphere to work, great people to work and solid work ethnics. Lincoln strives to educate and improve their employees.
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Productive and well established company
Customer Service (Current Employee) –  North CarolinaDecember 4, 2016
Great work hours, challenged in current role, always learn something, focused on customer and clients, and seeks to help families.
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Educational
Customer Service Representative (Former Employee) –  Fort Wayne, INDecember 2, 2016
Lincoln Financial is a standard. Learning the many facets of the greater financial world is a challenge for those not previously exposed to it.
Pros
Benefits, cafe, breaks
Cons
Quickly paced training, with great amount of info in 6 weeks time.
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Great Introduction to Corporate America
Customer Care Associate (Current Employee) –  Greensboro, NC 27401November 30, 2016
Lincoln Financial Group is a great place to start a career. Depending on the department on the area you work in determines your work load and your amount of flexibility. With a variety of Customer Service and Processing positions, anyone can find something that suits them. It's a very fast paced environment and there are excellent opportunities for growth within the company. The hardest part of the job communicating effectively with other groups within the company. Each area has their own policies and procedures and turn around times that they have to work with. This can make things a little difficult at times, but in the end everything comes together to provide the customers with the desired results.
Pros
Great pay, paid holidays, benefits
Cons
Very limited flexibility in call center enviroment, lack of communication and transparency between different areas
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Indexing
Customer Service Associate (Former Employee) –  Greensboro, NCNovember 26, 2016
Great place to work. Hard to advance to different departments. The culture is positive and diversity is encouraged. A typical day at work is very productive and time management is essential.
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Fun work place with high energy
Event Staff/ Guest Relation Personnel (seasonal) (Former Employee) –  Philadelphia, PANovember 26, 2016
Great way to make all home games for the Philadelphia Eagles. Good pay as a seasonal job. High energy team leaders and guest.
Pros
Watch Eagles games for free
Cons
seasonal, not full time, standing for 3 hours.
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Lovely Financial Company
Treasury Specialist/Processor (Former Employee) –  Fort Wayne, INNovember 26, 2016
Insurance benefits are high but you get great coverage. nice laid back environment no over the shoulder management. Great caferteria service, nice store and coffee station. Excellent 401K package and benefits. Yearly bonus
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Great Working Environment
Senior Compliance Consultant (Current Employee) –  Los Angeles, CANovember 25, 2016
Great Company to work for. I would highly recommend it. Best decision in my life. I would learned a lot over the years. I enjoy working with my manager.
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Hello
New Business Associate (Former Employee) –  Greensboro, NCNovember 25, 2016
Great place to work. Good people hear and the energy is always good. One thing is the building tends to stay cold but that is ok being that I wear a jacket all day
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Terrible Place to Work
Retirement Plan Services (Former Employee) –  Fort Wayne, INNovember 18, 2016
Company is entrenched in what it terms "The Lincoln Way". There is no openness to new ideas or new people. Employees are expected to work horrific hours, often 7 days per week, without compensation, appreciation or recognition. Fort Wayne management is terrible. Fort Wayne local, long-term employees are incredibly unprofessional. Having worked at Lincoln their whole careers, they have no idea what professional behavior looks like.
Pros
Good pay and benefits, except for entry-level employees
Cons
Nonexistent work-life balance
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Claims Examiner for Short Term Disability
Short Term Disability Claims Examiner (Former Employee) –  Omaha, NENovember 15, 2016
Fast pace
Put in a lot of overtime
Negative Energy
More work than we had employees
A lot of turnover
More work was delegated than you could handle
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Great Place to work
Account Executive/Regional Vice President (Current Employee) –  Radnor, PANovember 13, 2016
Great career advancement and training. Compensation and benefits are above average and motivation from peers is great.
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Bullies, not leadership
Life Client Solutions (Former Employee) –  Greensboro, NCNovember 10, 2016
At Lincoln, you can expect to be threatened. If you refuse to cheat a customer or break the law, it will only get worse. You've been warned.
Pros
You can end up with a do nothing job.
Cons
Ethical people need not apply.
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Great place to work!
Field Claim Investigator (Former Employee) –  Fort Wayne, INNovember 3, 2016
Good place to work. Co-workers great interaction. Enjoyed aspects of the job. Required travel was no issue. Management for most part followed the lead of their director.
Pros
Pay, required travel benefits.
Cons
Manager lacked knowledge of the job, was friends with the boss.
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Great place to work in the private corporate world.
Manager Enterprise Services AML Compliance (Former Employee) –  Concord, NHNovember 1, 2016
Days were busy and productive. Environment was quiet and professional. Other co-workers were skilled and effective. I was able to learn the ins and outs of money laundering and fraud as it pertains to insurance and brokerage products. The most enjoyable part of the job was that it was different every day.
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Overall rating

3.8
Based on 432 reviews
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Ratings by category

Work/Life Balance
3.7
Compensation/Benefits
3.7
Job Security/Advancement
3.3
Management
3.4
Culture
3.6