Typical day at work would be opening the store in the morning, dropping of deposit at the bank, supervising the store and taking care of customers needs. I've learned how to provide excellent customer service and to accommodate to the many different needs and wants of all customers. The management, along with myself, is very understanding and keep you on a focused and clear path in any task and give advice to help the job and life be easier and less stressful. very good and positive work environment. My co-workers are very helpful and easy to get along with. The hardest part of the job is the varying hours and having to pick up shifts. Many double shifts on single coverage. most enjoyable part is the people I work with along with dealing with many different kinds of people. You learn a lot about how to deal with all kinds of people.
Assistant Manager (Former Employee) – Malboro,Ma – August 29, 2017
Overall a easy job. It's chocolate it's not difficult to sell. It dealing with the same strange questions all day. Retail isn't for everyone. It's very busy during the Christmas shopping season, otherwise it can be a long shift. When it's not Christmas it's very slow. Work alone most of the time.
Fun workplace that strives for providing exceptional customer experience.
Chocolate Advisor (Current Employee) – North Conway, NH – June 26, 2017
Lindt & Sprungli is a fun place to work and holds each employee accountable for their personal sales goals. Customer service is paramount and learning to read customer body language is extremely important. Driving your sales based on customer body language is essential for providing exceptional customer experience.
Full time employee (Former Employee) – Stratham, NH – June 4, 2017
Ive met some great people at this company but you would have to seek them outside of your department. I understand the grass is not always greener but Ive worked in many CPG companies and this place is by far the most backwards in term of process and innovation. Directors and managers are not empowered to make a decision. Approvals are based on personal preferences and mood. How do you learn? Lindt is always behind in product innovation. No growth opportunities. If they don't like you, they will find ways to make your time at Lindt unpleasant. It is a toxic work environment. Beware of the Marketing and creative department.
Summer hours starts at 3pm on a Friday. Most companies let you leave at noon.
Warehouse Distribution (Current Employee) – Stratham, NH – May 12, 2017
Used to be a good place to work -- raises over the past three years have been meager at best -actually insulting, No matter how much you exceed you can only be considered as meeting the objective --the growth years are gone and the management is panicked and can't handle it -- lots of bosses and lots of not so happy off "Indians"
Chocolate Advisor (Current Employee) – New York, NY – May 11, 2017
Working here has restored my faith in working retail. Everyone works to stay on the same page to keep the store a well oiled machine. The focus on customer satisfaction is genuine given the premium nature of the product. Everyone diligently works to stay on task and to help fellow co-workers whether it come to shipments, customers, or common questions in the workplace.
Shift Supervisor/Key Holder (Current Employee) – Birch Run, MI – April 28, 2017
It's always a pleasure coming into work at Lindt, because I know it's going to be a great work day from the beginning. The work environment exceeds anything I've known in the short few years I've been a working citizen.
Assistant Manager (Former Employee) – North Conway, NH – April 27, 2017
I loved my job at Lindt Chocolate I'm a very hard worker and with always go above and beyond for any company i work for. I left due to the lack of respect from my District Manager . I helped relocate the new store worked over time each week hired the new team trained them. I have trained 3 managers for that company.
The work at this company is usually top notch, but there are challenges with the overall management, especially in the marketing department. Unfortunately, the culture has become extremely hierarchical and there is not a sense of empowerment and ownership.
Chocolate Advisor (Former Employee) – Boston, MA – March 18, 2017
Lindt can be a great company but they need to work on hiring better upper/senior management in their corporate world. Many store managers are bad hires and end up costing the company more while the company continuously blames its employees for its mishaps and mistakes
A preparing and enriching job with steady workload
Assistant Store Manager (Current Employee) – Braintree, MA – March 13, 2017
Lindt chocolate is a good pathway to open up opportunities towards higher horizons and better jobs. You can reach being an ASM when you're just an associate which allows growth in numerous ways. The company and job prepares you and gives you the tools needed to better yourself as a person and a worker. Although most of the stores are slower during the summer time and beginning of the year, the company constantly keeps you on task and working and achieving things in the store even if sales are low. During the holidays, volume in the store can quadruple and force you to be fast and efficient while still providing quality customer service and putting a smile on people's faces hoping to see them again in the future. Although it can have its faults like all jobs do, I've been happy and content with my position in Lindt.
Good workplace, easily paced, quick to learn, accommodating days off, reasonable PTO, company is friendly and welcoming
Wage doesn't change much, division between corporate offices and work force
Chocolate advisor (Current Employee) – Riverhead, NY – March 10, 2017
The staff is fun to work with and easy to get long with. All with personalitys that fit so well together. A fun group of girls to work along side. Easy to get along with inside work as well as outside.
QA (Current Employee) – Stratham nh – January 9, 2017
The people i work with are all fine people. No one in the department is advanced or promoted. The director of the department is a two faced lunatic that has her boss snowed completely. She's the only one with a voice. She's insecure and will make sure you are not taken seriously. She's a genius and everyone else is in grade school.
Operator (Former Employee) – Stratham, NH – October 24, 2016
evrything is always clean and looks new and workers are not stressed at all because work is fun . we have to work with the machine all day as a team. we moved palet jack a, always maintaining everything safe and organized .The harest part of the day is when we have to clean up the machines under and over .