Pros: great learning, awesome people, rewarding work.
Cons: all encompassing work flow that seems never ending, although is satisfying, and rewarding to be able to help and assist so many people, if you can keep up
I loved this job because it catered to my enjoyment of learning while providing a challenge! The people were amazing to work with, completely supportive and helpful, I mean it was in the job title; Heroic Support. They require a specific pace that you work at which can seem overwhelming, however if you are up for a challenge and know the ins and outs of Linux, Plesk, CPanel, SQL and other database management software, this is totally the job for you!