Liquid Web Employee Reviews

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Great place to work
IT Manager (Former Employee) –  San Antonio, TXSeptember 20, 2017
This was a great place to work and I enjoyed going in each day. Great teams to work with and had fun while working hard. They have wonderful benefits and offer some nice perks too.
Pros
Free soda, ping pong, nice office location on the river
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Not a horrible place to work
Linux Systems Administrator (Current Employee) –  Lansing, MISeptember 19, 2017
If you want to learn about the industry then this is a great place to start. Don't expect to make lot of money, but the atmosphere is generally relaxed. Very fast paced depending on the department you are working in.
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Outstanding place to work :)
Systems Administrator (Former Employee) –  Lansing, MIMay 3, 2017
Great team, excellent management, pay could be a little better but the company tries hard to take excellent care of its employees. If salaries were to improve this would be an amazing place to call home.
Pros
Free lunch fridays, free cold drinks, recreation rooms
Cons
Pay is kinda low.
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Good place to get your feet wet
Customer Support Technician (Former Employee) –  Lansing, MIJuly 23, 2015
The starting pay was better than retail, but not much. There seemed to be a focus on hitting your numbers rather than solving problems, the philosophy seems to be throwing as many techs at a problem eventually happening upon the one who has a solution, be it knowledge of a quirk in cPanel (they're a cPanel shop, the main source of the company's issues), or knowledge of navigating the intricacies of extracting a host's IP from the black lists because they'd been spamming.

There is a real comradery among the technicians, but the supervisors are definitely cliquey, and if you're not in that clique, woe be to you.

There is no tiered support, much to the chagrin of customers with issues, but there are "unofficial" upper tiered techs, who take on more troublesome issues.
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Challenging yet rewarding!
Linux Administrator (Former Employee) –  Lansing, MIAugust 22, 2014
I loved this job because it catered to my enjoyment of learning while providing a challenge! The people were amazing to work with, completely supportive and helpful, I mean it was in the job title; Heroic Support. They require a specific pace that you work at which can seem overwhelming, however if you are up for a challenge and know the ins and outs of Linux, Plesk, CPanel, SQL and other database management software, this is totally the job for you!
Pros
Great learning, awesome people, rewarding work.
Cons
all encompassing work flow that seems never ending, although is satisfying, and rewarding to be able to help and assist so many people, if you can keep up
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There are worse places to work
Technician (Current Employee) –  LansingJuly 26, 2014
Management beats to their own drum. There are supervisors there with repeat offenses that would not last in any other company with a solid HR dept, but they persist here. As long you you know stuff, you are secure in your position. Those with more knowledge are allowed to be unapproachable and confrontational, and even are permitted to use their knowledge as weapon against you. I say permitted because despite these individuals being complained about on a regular basis, they still have jobs. Management here is dreadful and very reactive, not proactive

Free food is nice (when it is edible), free drinks too. Environment is really not bad at all. No reason to take your work home with you, usually. Salary is not commensurate with the rest of the industry, but free health care is THE best part of this job.
Pros
Great place to grow and learn
Cons
Management
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Fun place with great co-workers.
Linux System Administrator (Former Employee) –  Lansing, MIMarch 23, 2014
Daily troubleshooting customer issues via telephone or ticket system. Learned a great deal about the web hosting industry. Most enjoyable part of the job was the co-workers.
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Amazing working environmenet
Sales Engineer (Current Employee) –  Lansing, MIJuly 24, 2013
This is a place anyone would enjoy going to work everyday. Everyone is there, willing to help because ultimately, the better we are as employees, the better we are as a company
Pros
Bagel Tuesday, Free Food Fridays, Great Benefits
Cons
Pay is a bit less than industry standard
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Great place to work
Marketing (Current Employee) –  LansingAugust 20, 2012
Liquid Web is a great place to work with fantastic benefits. It's a very "high-tech" culture with game rooms, free food Fridays, arcade games, free pop, company events and much much more.
Pros
pay, environment, culture
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Overall rating

3.9
Based on 10 reviews
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Ratings by category

Work/Life Balance
4.2
Compensation/Benefits
3.5
Job Security/Advancement
3.3
Management
3.1
Culture
4.0

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