I worked for this company for four years, during which I've seen its rise to glory; unfortunately, I've also seen it begin its demise. While the health insurance is surprisingly good, the pay's next to nothing and they're not budging. Customer Service has been turned into Statistical Embellishment, with the call center manager resorting to any dirty tactic she can to keep the service level up, like kicking callback requests out of queue whenever the line gets too long and you'd most want one(these scumbag antics are why I quit). Customers have begun to realize how little they're valued(Comcast at least takes your calls) and they're not coming back any more than the agents are. Really, don't get on with this company if you have any choice - and even if you do, keep looking every day you're employed.
Decent health coverage
Bad management, poor pay, makes you feel like the scum of the earth