Delivery Engineer
Livefyre - San Francisco, CA

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Who are you?

Livefyre is looking for an Delivery Engineer to bring our real-time conversation platform to the world’s largest sites. Our enterprise customer-base is rapidly expanding, and we need an engineer that loves working with customers and their varied requirements and environments. We are working with big data, thousands of customers, exponential traffic growth, and are rapidly on our way to billions of monthly page views.

This is an incredible opportunity for you to join a growing team solving extremely challenging engineering issues and working the front lines with customers. You will be a key driver in liaising with the Sales, Business Development, Product, and Project teams, gathering customer requirements, and driving onboarding and engineering projects to ensure successful customer deployment to production.

Key Qualities

Leadership: Work hard and lead by example within a brilliant team that only knows how to work at 150%
Innovation: Bring design, process, and architecture ideas to the table that challenge the status quo while supporting business goals
Anticipation vs. Reaction: Think about what lies ahead and plan accordingly
Automate the World: Elimination of manual processes is key. If you have done it more than twice, it should be automated
Agile Junkie: You know it, you’ve done it, you love it
Creative Problem Solving: you ask the right questions and can think creatively about how to solve the problem
Compassion: You love working with customers and can put yourself in their shoes

Key Skills

Exceptional development ability in at least one language, preferably PHP, and Python scores extra points
Customer focused mentality
Extremely strong communication and follow-up skills
A strong understanding of web technologies, including CSS, HTML4/5, and JavaScript
Understand UX and design principles
Strong experience with Amazon Web Services (EC2, S3, ELB, etc.)
Good familiarity with data stores (MongoDB, Redis, MySQL, etc.)
Experience with WordPress and other CMS
Advanced bash/Linux shell scripting and command line tools experience
Troubleshooting (especially under fire)
Strong ability to dig through logs and other data sources
Strong grasp of CS fundamentals and design patterns
Strong familiarity with Git or similar SCM
Loves writing documentation
Speaks and writes English fluently
Sense of urgency and thrives in an incredibly fast-paced environment

We actively use everything mentioned under "Key Skills." Depending upon your previous roles, similar skills/technologies may be equally acceptable.

Who are we?

Livefyre is bringing social to the rest of the web, helping brands build engaging real-time conversations and community around their owned content. The company’s suite of real-time products are defining a new breed of web and mobile experiences that boost website traffic, increase user engagement and drive revenue. As the sixth largest network online, Livefyre is powering real-time social experiences for over 200 leading brands including American Idol, AOL, Bravo, CBS, Conde Nast, Dow Jones/WSJ, FOX, Newsweek/Daily Beast, Showtime, Sports Illustrated and The New York Times.

Founded in 2009 with offices in San Francisco and New York, Livefyre was named one of the best places to work in the Bay Area by the San Francisco Business Times.

Indeed - 13 months ago - save job - block
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