Pros: no boss to answer to
Cons: there are times there is lack of call volume
I worked independently with this company as a work at home agent for over 7 years. I enjoyed being my own boss, scheduling my own shifts, quality control, problem solving and providing the best customer service possible. I would highly recommend doing this type of work for those that are retired, disabled, and veterans. There are many different opportunities such as outbound and inbound so you can break up the monotony and also seasonal work as well.