Pros: flexibility, freedom to choose your own hours
Cons: you won't get rich, minimal opportunity to interact with liveops staff
I have been an independent contractor with Live-ops for about a month.
As a former HR Director, I found their hiring process very unusual. During the entire process, I never once spoke to a live human being.
I responded to emails and went through a phone interview/audition that was completely automated.
Once hired, there is very little opportunity to interact with a live person. Most of the training is completely on-line with only one session conducted via teleconference with a live human. If you need a lot of hand-holding or crave a lot of feedback, look elsewhere.
I am doing this work to keep busy and supplement my spouse's more than adequate income. In other words, I'm not in this for the money. I think it would be very difficult to make a living do this. Some hours I earn $25 or more; others I earn less than $10. And, as a new agent it is nearly impossible to get 40 hours of work in a week unless you want to work some on Saturdays and Sundays.
I enjoy the freedom to pick my own hours and log in while unshaven and wearing my sweats. I get to put my kids on the bus every morning and am home when they get home from school. I watch shows on Netflix in between calls.
The work is easy. I am a good salesperson but HATE cold-calling. All these calls are in-bound which means they already have an interest in your product. All you have to do is explain it intelligently and try to find them a coverage amount that they can afford. Most of the callers are older and very friendly. Sure, there are some a-holes, but where can you work where you aren't having to deal with that?
This – more... is the ideal opportunity for someone who values flexibility way more than a big paycheck, someone who is self-motivated and doesn't need a lot of managerial guidance or coaching, someone who can multi-task and is reasonably computer-savvy, and someone who enjoys talking to other people. You must also be responsible and conscientious enough to handle being an independent contractor (maintain good records, pay quarterly taxes, find your own insurance/benefits, etc.) – less