Pros: work at home, working chat rooms and forums
Cons: no timely communications with management, client has all the power
If you choose to sell using LIVEOPS you had better study those scripts, because the Clients are listening, and if you deviate from the words you have to read, they can and will terminate your calls, without notice. Then hopefully in three days you will get answers from your emails to settle your questions. It is strictly what have you done for me lately, with all sales. They seem to have a very short learning curve for newer employees, produce sales to the suggested metrics, or the calls go away. No calls, means no money. The pay is decent, but if you are not used to talking friendly with people who maybe rude to you, then choose another career. Advice to people considering this, have a serious Plan B option available if it doesn't work out, because there is no job security in the sales world now. Sell or be gone. Good efforts are appreciated, but will not score you any points.The clients have instant access to your calls and have 100% power over all agents, so yes it is a great work at home business model, as long as your internet is reliable, but miss commits and calls go away, miss making a required upsell, calls go away. They do try and make management people accessible if you have questions via conference calls, but make sure to schedule your work around those scheduled conferences, if you want your voice to be heard.