LEGAL FELLOW (Former Employee) – Washington County, DC – February 25, 2018
Living Social is a premier firm with market-leading practices, a global perspective and strong DC roots. We deliver effective solutions to our clients’ most important legal challenges, applying clear commercial judgment and a distinctively collaborative approach.
Merchant Service Specialist (Former Employee) – Tucson, AZ – December 8, 2017
A typical day at work was energizing. I learned a great deal about online marketing and technical support. The initial executive team was great. The management team hired to sell the company was not transparent and only focused to increase valuation for the sell off. The hardest part of the job was interacting with unsatisfied merchants. The most enjoyable part of the job was helping others, producing online promotions, and my teammates.
Culture, free snacks, free coffee and soda, open and transparent interaction with director
Consumer Service Representative (Former Employee) – Tucson, AZ – June 22, 2017
Making the consumer's feel like this is the best experience he/she has ever had dealing with customer service. Working with WFM and doing forecast and scheduling. Air-hockey table, Nerf Gun wars. Overnight "parties" to catch up on work. The best part was being treated like an adult, very minimal micro-management. Hardest part was being laid off because the company was sold.
Free Coffee, tea, soda, and sandwich fixings. Xbox, game room, napping room.
V Care Technologies (Former Employee) – Mount Laurel, NJ – June 16, 2017
A typical day working for V Care technologies were to answer calls for Livingsocial customers. I would answer high volume calls throughout the day. I would reassure customers their purchases were made or refunds were administered. I would also assist customer in purchasing items if needed. I enjoyed my overall time their as an employee.
Analyst (Current Employee) – Washington, DC – February 7, 2017
Bad management goes unnoticed. It's very relaxed, but at the same time, chaotic because nobody puts structure into teamwork and problem solving. Benefits were great, until Groupon came into the picture and imposed their lesser benefit package on us.
Customer Experience Specialist (Former Employee) – Tucson, AZ – February 2, 2017
It was wonderful to work for LivingSocial. It was different from any other call center I had worked for. There was a passion for customer service and a structural belief in the quality of service provided. The culture was amazing and the root was the people that made the place so amazing.
The people, the culture, the drive to be more.
Too big, too fast and belief system was sacrificed.
Customer Service Representative (Current Employee) – Tucson, AZ – October 18, 2016
IBM is a reputable company with many opportunities. Since I had to complete my undergraduate degree while I was attending IBM work, I decidingly vacated the position to complete my bachelors of science in accounting.