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LOANMAX Title Loans
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8 reviews

LOANMAX Title Loans Employer Reviews

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  • Job Work/Life Balance
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Job Work/Life Balance
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Great for robot minded people that will blindly tow the company line
Customer Service Representative (Former Employee), NHJuly 23, 2014
Pros: coming from retail no nights or sundays is a positive
Cons: training, collections, schedule, benefits, management
This is a great place to work if you like being a robot, become buddies with management, and have no desire for advancement. Initial training lacks structure & content. Follow up training doesn't exist. Pay doesn't make up for poor benefits. Position is mainly collections in some locations. Management lacks professionalism, maturity and actual management – more... skills. – less
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job that paid the bills
Assistant Manager (Current Employee), Canton, OHMay 28, 2014
Pros: food on table
Cons: limitless
all the job does is it allows food to be put on my table. there are no benefits and no communication
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Steady work environment
Customer Service Representative (Former Employee), Richmond, VAMarch 3, 2014
Pros: every sunday off, flexible lunch breaks
Cons: lack of security
At Loanmax, the job consists of processing loans using car titles as collateral, calling "the late list" for delinquent accounts, processing repossesion accounts, process payments and answering questions from the customers and potential customers. I have learned how to create accounts using the company's database, better phone ettiquette as well as – more... better cash handling skills. The management was very reliable. The hardest part of the job was getting some of the customers to pay what they owe. The easiest part of the job was calling the late list and notating accounts. All in all it was a very laid back job. – less
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Love this place!
CSR (Current Employee), Central OhioJanuary 14, 2014
Pros: 30 minute lunches, pay, bonuses, great management
I have worked here several Months. I absolutely love my job. In fact, to me, it's not even a "job" the work is super simple when you pay attention and follow the rules. The company gave a great bonus and pay raise last year. They constantly have contests and friendly competition between stores. My district manager is amazing! The company usually promotes – more... within first, another great aspect of the company. If you're looking for a future, here it is. If you're just looking for a "job" keep looking. – less
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Great starting pay, etc.
Friend of several employees (Former Employee), SW VAJanuary 30, 2013
Pros: good pay, pd vacation & personal days, great upper mgmt, promotes from within.
Cons: no health insurance but good pay compensates somewhat
I have several friends and relatives who work fir thus company and the starting pay was great in comparison to most, several of them have promoted to Managers and two of them to area managers with great promotion raises and bonuses. One needed to transfer to another state and they found her a position where she was moving to. They truly value hard working – more... team players and promote from within. – less
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Area Managers and higher need knocked down some....
Manager (Former Employee), OhioOctober 30, 2012
Pros: pay
Cons: egos ..lack of leadership and personal accountability
I worked for this company briefly and was terminated recently after I was told that I did something that I clearly did not. I was having an issue with another manager at another location and this is the real reason I was let go. Apparently bringing your children to work with you EVERYDAY for 3 or more hours is acceptable though. Having 7 people working – more... under you that you cannot control is acceptable.... having absolutely NO IDEA of how to manage in any way shape or form is acceptable. Disclosure of a customers personal business with that company.. acceptable. Area Managers would rather talk to each other about their own promotions and what kind of brand new company vehicle they are getting rather than deal with real problems. I am fighting this every step of the way... I am an older person and have never been terminated from a job in my whole entire life.... that day LoanMax lost a good manager and money maker for their company as I have over 25 years of proven collection experience and a background in payday loans and customer service both of which will make a more structured company very happy!! – less
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Quiet Office Setting
Customer Service Representative (Current Employee), Ashland, VAMay 7, 2012
Do basic office duties, such as filing, copying, faxing documents, data entry. I process car title loans daily and practice proper collection practices, getting commitments for customers payments