Lockton maintains a "family culture" for their associates.
Pros: volunteer opportunities, social functions
Cons: workload, management deficiencies, lack of appreciation & acknowledgement
The "We Live Service" motto at Lockton Companies is strictly adhered to by all of its associates in that the client's needs come first. The company itself offers many perks and as a whole, associates, are treated as part of a very large family. However, men are definitely promoted more quickly and have much better opportunities than women. The department that I called home for over 6 years was no exception to the latter. The majority of the women in supervisory roles were long time employees with no education in management so were not qualified for these positions and performed poorly as supervisors. I started at Lockton in the hopes of advancing my career in both position and salary. Unfortunately this did not happen. I enjoyed working with my clients and getting to know a lot of them on a personal basis. I learned how to do a lot in a day and became very proficient in multi-tasking. The hardest part of my job was following up and executing all of the small details that came along with the job. We did not have a support staff to help handle some of the workload so this made the job more difficult and often impossible to complete in a normal 37 1/2 hour work week. I spent a lot of time working on weekends, late at night and taking stuff home to try to keep up with the demands of my job. Co-workers that were promoted into the position of account manager were usually because a new "body" was needed to handle the account load. In these cases, the individuals were not trained well and were not able to alleviate the large account load from the seasoned account managers. Most of the other account managers were unhappy and stayed only because it provided an income. A typical day at work involved handling 75-100 emails a day from clients or from other associates as well as handling any phone requests, whatever those requests may be.