Not enough support staff; therefore too many client issues to handle for one person. It's a place where one has to be disciplined to get the job done and be a self-starter. You can learn if you listen!
This is truly a company with great culture. They care about their employees, and focus their attention on their employees. The believe the employees are the reason the customers are there, therefore, they invest lots in their employees. YOU GET A ROLEX ON YOUR 10 year anniversary!
lots of them
Hard work isnt recognized...those who dont do work and show off get recognition, this is only for benefits department.
Fast pace, very successful, very administrative on the service side
Account Administrator (Current Employee) – Kansas City – April 22, 2015
Fast growth, heavy work load, high level of stress, very administrative on the client service side...lots of paper pushing. If you like sitting behind a desk for 8 hours and doing paper work its the place for you.
Helpful associates, massive growth, great place to work if you like insurance
Mergers and Acquisitions Assistant Analyst (Current Employee) – Houston, TX – March 3, 2015
Come in and do your job with great friends and easily accessible upper management. A typical work day will include team efforts into common goals as well as independent insurance diligence. Definitely a great environment to evolve into a great career.
Lockton maintains a "family culture" for their associates.
Account Manager (Former Employee) – Kansas City, MO – July 7, 2014
The "We Live Service" motto at Lockton Companies is strictly adhered to by all of its associates in that the client's needs come first. The company itself offers many perks and as a whole, associates, are treated as part of a very large family. However, men are definitely promoted more quickly and have much better opportunities than women. The department that I called home for over 6 years was no exception to the latter. The majority of the women in supervisory roles were long time employees with no education in management so were not qualified for these positions and performed poorly as supervisors. I started at Lockton in the hopes of advancing my career in both position and salary. Unfortunately this did not happen. I enjoyed working with my clients and getting to know a lot of them on a personal basis. I learned how to do a lot in a day and became very proficient in multi-tasking. The hardest part of my job was following up and executing all of the small details that came along with the job. We did not have a support staff to help handle some of the workload so this made the job more difficult and often impossible to complete in a normal 37 1/2 hour work week. I spent a lot of time working on weekends, late at night and taking stuff home to try to keep up with the demands of my job. Co-workers that were promoted into the position of account manager were usually because a new "body" was needed to handle the account load. In these cases, the individuals were not trained well and were not able to alleviate the large account load from the seasoned account managers.more... Most of the other account managers were unhappy and stayed only because it provided an income. A typical day at work involved handling 75-100 emails a day from clients or from other associates as well as handling any phone requests, whatever those requests may be.less
Volunteer opportunities, social functions
Workload, management deficiencies, lack of appreciation & acknowledgement
Account Manager- Benefits (Former Employee) – Kansas City, MO – October 23, 2013
prepared sales and renewal presentations for prospective and current customers. Management and co-workers were fun and enjoyable to deal with on a daily basis. The hardest part of the job was some of the deadlines.
My position was to provide marketing and advice to in-house brokers for professional/management liability products they could provide to their clients. Daily reviewed insurance contracts and quote submissions to provide the best product for the best price for our clients.
Document Production Specialist (Former Employee) – Dallas, TX – March 22, 2013
I loved the people I worked for (100 insurance professionals). However, the company lacked the ability to motivate, advance, and provide job security. I made changes in the workplace that saved time and money. Scanning text for copy, Automatic book binder, ability to pdf to proposal paper. Loved the creative work. Loved helping others prepare excellent presentations.
Account Manager (Current Employee) – Kansas City, MO – January 31, 2013
Lockton is a great company and truly cares about their employees. I became an Account Manager in December 2012. I have been at Lockton Since August 2010. I work in the Surety Bond Department.It is very time sensitive and clients will request a bond, and typically and need it the next day or two.