Loeb Enterprises is seeking a full-time New Media Communications Coordinator with a background or interest in customer care and social media. Candidates will demonstrate interpersonal and problem solving skills, and will assist in the growth and maintenance of Loeb Enterprises’ digital communications effort.
-Manage customer service channels through our digital properties, including e-mail, Facebook, Twitter and live web chat.
-Maintain customer service scripts and content for all digital properties. Monitor inquiries for widespread technical and communication issues.
-Regularly contribute to company blog network on a variety of topics, including health and politics.
-Post relevant health news and information on Facebook, Twitter, Pinterest and all social outlets to develop online brand recognition.
-Education: Bachelor’s Degree
-Experience: 1 year in a communications, customer care, social media or editorial role.
-Comfortable knowledge of technology and social media platforms, including but not limited to: Facebook, Twitter, Desk.com, Snap Engage, Pinterest, Wordpress, etc.
-Capable in Microsoft Office
-Strong communication, writing and planning skills.