Bartender, Restaurant, and Roomservice (Former Employee), Miami, FL – April 25, 2014
Profile ▪ 15+ years Bartending and Supervising within the Hospitality industry ▪ Strict adherence to age restrictions and alcohol limits cut-off guidelines ▪ Skilled at memorizing food/alcohol order & accurately entering into operating system ▪ Maintained open dialogue among staff to encourage quick resolution to customer concerns ▪ Bilingual (English – more... and Spanish); extensive national and international travel
Skills Bartender ▪ Mixed ingredients (liquor, soda, water, sugar & bitters) to prepare cocktails and other drinks ▪ Collected payment for drinks; served, balanced cash receipts and made daily bank deposits ▪ Verified customer’s age prior to alcohol purchase, monitored customer’s alcohol consumption, proactively discontinued intake and requested alternative transportation for intoxicated patrons ▪ Cleaned bars, work areas, tables, ordered liquors, bar items & supplies to replenish inventory
Server ▪ Warmly greeted & timely seated customers; to create & maintain a pleasant dining experience ▪ Knowledgeable on menu items/daily specials; appropriately recommending options ▪ Attentive to customer needs; able to handle high volume time periods
Room Service Supervisor ▪ Assigned duties, responsibilities and work stations to employees in accordance with work needs ▪ Trained staff in food preparation, service, sanitation and safety procedures ▪ Acted as liaison between managers and staff to address/re September, 2013-Present – less
Budget cuts make it difficult to ensure proper staffing levels
Assistant Front Office Manager (Former Employee), Annapolis, MD – January 23, 2014
Pros: high management turnover means that you can move up quickly!
Cons: overworked and underpaid staff means the best people will find work elsewhere
As most people in the hospitality industry, I worked my way up and into management. Loews Annapolis Hotel has such terrible cuts in their budget for staffing that management ends up working horrible hours (every shift imaginable and all in the same week) just to keep the wheels moving. Avoid this like the plague in terms of management opportunities! – more... Your health with thank you.
The best part of working for Loews would have to be the ability to work with "some" good people. As is common in the Hospitality industry, the professionalism of employees will be a mixed bag. However, I've maintained friendships with many people I've met during my time there. – less
Bartender (Current Employee), Miami Beach, FL – October 14, 2013
Pros: benifits are great, free meals and laundry
you come in and get straight to work, stocking the bar with necessary items and tools, go over the specials or promotions. great interaction with guests, you get to meet so many people from all over. on certain nights there is music and a great lively feel. managment is nice and backs each employee 100%. there really isnt any task that is too difficult – more... to perform, and everyone is always willing to help. – less
They make it painfully obvious that the bottom line is more important than anything else, where most companies will make efforts to make your happiness appear more important than it may actually be Loews does nothing to conceal the fact that the profitability is more important than overworking,under paying you or providing only the cheapest healthcare – more... plans. The training program is ridiculous too, there is a "met" form for everything, HR is like an out of control robot factory. There is no allowance for using your best judgement, or giving a personal, engaging experience because there is a standard for everything from how to check in a family to how you must place butter on a room service tray. – less
Hard Rock Hotel - Housekeeping Manager (Current Employee), Orlando, FL – September 17, 2013
Over 11 years of hospitality professional at multiple 4 Diamond Properties with experience in business and family markets for over. Strengths include organizational development, leadership, and effective communication to provide the best customer service.
Housekeeping (Current Employee), Orlando, FL – August 9, 2013
Pros: free lunches
Cons: short breaks
When I get home I feel normal as usual. I have learn many things such as fixing the bed and make corner hospital to the bed. For management its not too hard. My co-workers are very friendly and always ready to help me. The hardest part of the job is lifting the mattress to fix it with the sheets. The most enjoyable part of the job is working and also – more... the guests. – less