Overnight Bellman/Doorman/Concierge/Guest Services (Former Employee) – Philadelphia, PA – January 8, 2016
I was either a bellmen, concierge or doorman. I would assit guess during check in by showing them their room, carrying there bags up to the room and helping them become aware of the center city Philadelphia area.
Assistant Manager (Former Employee) – Philadelphia, PA – January 31, 2018
it seems like is ok to have racial jokes in the work area. even the front desk manager joked about them all the time. Human resources never follow the right steps and procedures to discipline not only employees but also managers.
Had a lot of employee appreciation gathers lots of games played and top quality stuff won from playing these fun filled games
Am/Pm Laundry Attendant (Former Employee) – Philadelphia, PA – February 5, 2017
Loews Philadelphia Hotel was my very first hotel I ever worked for and the longest I ever worked in a hotel with that being said I must say I learned the most there I started out as a room attendant did that for three years then went into the uniform room for the remaining nine years while helping with cashier in banquets as well as helping with housekeeping office coordinator while never really altogether leaving the first position I held as room attendant I now have seventeen years of housekeeping experience and must say it has been altogether great with Loews being my primary teacher for twelve of those years.
Yes the free lunch was good there so good the police from all over down town dined @ loews the most
really cant say there is any now but, before I would say pay could be a lot better but I hear they fixed that
I am a hard worker and I am trying to understand what other people need
Housekeeping (Current Employee) – Philadelphia, PA – June 6, 2014
A Typical day at work : Everyday we should be approachable, happy, and willingfull to do the job. What you learned: We should be more empathy to others so we can give better services to guests. Management: We need to give clear information about the tasks what we have to do with respect manner to each others. Co-workers: We need to work side by side and help each other to complete the tasks with pleasant manner. The hardest part of the job: If the guests are checking out late and the condition of rooms are very difficult to cleaning up in decent hours. The most enjoyable part of the job: The co-workers and management work side by side to make the task of the day is complete. We are working hard but we do it with pleasant manner.
All of us very approachable and have pleasant manner
The management makes hourly pay for the new employees and old employees are similar or the same.
Human Resource Coordinator (Former Employee) – Philadelphia, PA – January 13, 2014
I learned a lot about hospitality and human resources. Learned about multi-tasking for four managers at one time. Conducted interviews. Maintained employee happiness. Organized major monthly and quarterly events. Learned about working with vendors and budget control.
Manager Dathan (Former Employee) – Philadelphia, PA – July 24, 2013
WE look at the setups needed and execute them to the best of our abilites. MOre than often people management wpuld giv us tasks that cant fit the room or to turn a room in the smallest window of time and we are severly understaffed. The co workers are all ace true soldiers theydont leave cause gthe jobs hard they just work harder. THose room tunrss can make our break a event or our back. In the end as long as the clients happy im happy.
Manager (Former Employee) – Philadelphia – May 21, 2013
It was very disappoint property for growth and careers . There are many games and politics . I moved from down south states to Philadelphia , some managers are not welcoming , Front Office Manager very unprofessional , relationships are sort of mafia relationships . She does too much manipulations . HR is not handling any employee issues . Just sitting there and occupying their chairs . Try Marriott or Star Woods If you have a degree and experience .
Guest Request Runner (Former Employee) – Philadelphia, PA – May 19, 2013
Typical day was delivering guess amenity's. Learned how to deal with guess. Management was that reliable. Co-worker where great. Hardest part of the job was having to do you job and others employees jobs also. Most enjoyable part was the co-workers.
agent (Former Employee) – Philadelphia – May 5, 2013
I worked at Front Office last year 2012 , Loews is a great company to work and company is growing in the industry . However , Front Office Manager not appropriate for the company, very unprofessional and if you are not her friends , you may get the trouble in any second and she is only fair to her friends and also I heard that she does discriminate some of the employee and she plays all kind of the games at property . Funny thing is , HR has no control of her . If you have a degree and experience , forget to grow at Front Office Department due to lack of vision of front office manager , Other than that , Loews is a great company to work and employee are very nice and friendly . I have some friends who works in other Loews , They are really satisfy with their career and property .
Housekeeper (Former Employee) – Philadelphia, PA – April 21, 2013
It was very fun working there, each morning we had excercise group and would often be rwarded prizes or badges just for doing little things to help out around the hotel and we also had hot meals provided for lunch free of charge.
Line Cook - Sole Food Restaurant (Former Employee) – Philadelphia, PA – July 29, 2012
I was responsible for the set up of the saute, grill, pantry, or room service station on any given day. I can work any of these stations at a high level. I learned to work well with others on the line and communicate efficiently to get orders out in a timely fashion. Management of the staff in the kitchen is exceptional. Everybody works great together. Communication is key. There is really no hard part to the job. Everyday presents new challanges. I try to overcome them to the best of my ability. The enjoyable part is being successful and getting through service without any problems.
Assistant Front Office Manager (Former Employee) – Philadelphia, PA – May 20, 2012
Managing repeat guest & VIP service programs Monitoring cashier accuracy and over & short data taking action & Providing additional training as necessary. Ensuring adherence to all hotel policy and procedures Evaluating changes in all guest needs, the hotel's guest mix and Industry and competitive trends to recommend appropriate product/service and operational changes to be made to ensure guest and employee satisfaction, and to maintain market dominance and exceptional financial returns. Maintaining inventories of office supplies