Decent workplace, definitely had to work for your money.
Host and Trainer (Former Employee) – Cleveland, TN – February 5, 2016
A typical day at Logan's would consist of hosting customers at the front table, busing tables, and getting drink orders for customers if servers needed assistance. I learned how to multitask while at a fast pace. Management did not do the greatest job of scheduling. At times we would have too money people scheduled and didn't really make any money then at times we were very short staffed and could not manage at times. Other than that management was good. There was not necessarily a hard part to this job the only thing that made it hard is when not everybody was doing what they were supposed to be doing. The most enjoyable part was ensuring that customers enjoyed their dining experience and that was doing everything to a T.
Logan's is known for employee's being upbeat, and great personality. Although the company allow for fun times, the work to further success of the business is very much a must. One will work hard while working with this company.
Server/Waiter (Former Employee) – Grandville, MI – January 5, 2016
For a serving job it is steriotypical to work with primarily females and have drama. However, Logans had cliques that even included people from the management team. The benefits were terrible as were the hours and the small amount of tables per server. The customers were genuinley nice people. The amount of side work, only 1 good manager, all the rumors and drama made it not ever worth it to return.
Drama, TONS of sidework, poor management, 4 tables per server
Host (Former Employee) – Lafayette, IN – January 4, 2016
On a typical day of work I would organize the menus and wait for customers to come in the doors so I can greet them politely and seat them. I learned show to work in a fast paced work environment and how to keep my cool when we were overloading with customers. I also gained excellent customer service skills. The management here was exceptional. The managers knew how to keep the work flow steady while still having fun. Most of my co-workers where really easy to talk to and fun at the times we were not as busy. They knew how to make customers smile when they walked in the doors and gave the customers their full attention. The hardest part of my job was cleaning the bathrooms after hours. The best part of my job was my co-workers and the fun we had.
Server/Hostess (Former Employee) – Burleson, TX – October 2, 2015
Typical work day consists of opening up restaurant, ensuring every table has necessary items on it and are fully stocked. Assisting customers as they came in to their seats and greeting them in a timely manor. I learned a lot of the different food items, different ways of advertising our current promotions. My co workers were very helpful for the most part and management was very helpful when needed. My most enjoyable part of my job was seeing a customer happy with their service, food, and all over dining experience.
Learned a lot about different varieties of dishes.
Very hard to get my work to work with my schedule around my son.
Server (Former Employee) – Lake Charles, LA – March 23, 2016
Logan's has potential to be great. I learned a lot about customer service and how to greet people. I learned many people skills. However, i didn't like the management. They were unorganized and tended to just throw people into shifts just to fill the bracket. I enjoyed working with people, that's why i decided to switch to retail.
Awesome coworkers, Management is willing to work with your personal and school schedule, Fast paced environment
Server/Bartender (Former Employee) – Bowling Green, KY – January 9, 2016
Working here helped me to develop my people skills. I was really shy when I started, but interacting with all different types of people on a daily basis helped me to break out of my shell. I was in college when I first started working there and the managers were will to make my work schedule around my school hours. They understood that a bunch of college students worked there so they did what they could to make sure everyone who requested off got it for vacations and they transferred people to other locations during winter and summer breaks if they had to go home. One of the worst parts of the job was that we were short staffed a lot in the kitchen and on the floor. Guests would get upset with wait times and take it out on the servers. Most of the coworkers were great and really friendly though and were willing to help you if you needed it.
Waitress/Cook/ Expeditor/Host (Former Employee) – Livonia, MI – January 18, 2016
A typical day at work consisted of working on the line in the back of the house then being called to host, serve ,prep, or work the salad line. I starting as a line cook then moved my way to a prep cook, then I started waitress and then I started hosting. I liked this job because they gave me an opportunity to different job titles. Management was very nice. My co-worker were very nice as well such a pleasure to work with. The hardest part of the job was prepping lifting very heavy items.The most enjoyable part of the job was being called to work different positions within the workplace.
General Manager (Former Employee) – Holland, MI – March 14, 2016
§ Responsible for overall operations and profits of a $3.6 million establishment. § Ranked in the top five for lowest turnover percentage company-wide. § Recognized as the eighth most profitable store in the company. § Received numerous accolades for consistently exceeding company sales goals. § Directly supervised training for all new managers in the region.
A typical day at work as a hostess, is to clock In and stand behind a hostess stand. Greeting customers as they come in, making them feel welcomed, and giving them the best customer service we can. Management is great, always there when needed, always their to satisfy customers need. Very supportive, and always someone you can count on. The co-workers there are wonderful, they are team players for sure. We always help one another out even if it isn't our job too. The hardest part about the job is, the wait times. Especially when your company do not provide all ahead seatings or reservations. The most enjoyable part of the job is being able to control the flow of the restaurant, and being able to be the first person customers look at.
Logan's is good if you have absolutely no other choice.
Hostess (Current Employee) – Gadsden, AL – June 9, 2016
Logan's is good with my schedule if I could get the managers to follow it. It seems that no one kept a record of the days that I could work because I had to give a new availability form to every manager that was replaced to do the schedules. I work a typical hostess job even though I applied to be a server and was promised a position serving a week upon hiring, It has been seven months and I am still hostessing. The most enjoyable part of my job, which I have just recently been promoted to, is taking carryout orders, being able to interact more with customers, and they will tip me according to my helpfulness. As the title of the summary states Logan's is good if you have absolutely no other choice.
50% off meals while still at work. 20% off if not on the job.
Fun place to work, great management, fun coworkers
Host (Former Employee) – Chester, VA – July 3, 2016
I was at the Chester location of Logan's when they opened up in January of 2010. Management was top notch. Any problems that may have arose were immediately fixed both for guests and employees. Friday through Sunday was always packed which made our job enjoyable. There were many regulars that would come in at least once a week and they were like family. I stay in touch with many of my former coworkers from Logan's. I truly treasure my experience of working at Logan's because it gave me a much better appreciation for restaurant employees whenever I go out to eat now.
Fun environment, great management, getting to know guests on a personal level, gaining lifelong friendships with coworkers
Waitress (Former Employee) – Abilene, TX – May 9, 2016
I loved working there , it was money everyday and to me thats security . Because your not waiting on anything your throwing yourself out there with positive attitude serving your tables to the best of your ability , pushing yourself , but its one thing to push one self then to be pushed . in my time working there me and another girl were given a party of 22+ in which we both had only ever had a max of 12 and that was already overwhelming .But we tried our best and ended up getting tickets mixed up due to the fact that the manager thought to send others to help us and they were not letting us know what went to what . So needless to say it was a mess and we were yelled at and told that they knew we wouldnt have been able to do it from the start . So i think anything and everythng should be discussed in private . And as a manager not knock your workers down but teach them another way to handle a situation . Better us .
Server/ Hostess (Former Employee) – Mary Esther, FL – December 3, 2015
At this job I was sexually harassed by head manager, and had to go to corporate about the various incidents. There I experienced favoritism between managers and employees of all kind, which I had never experienced. My first day I was told by several employees that if you didn't fit in and were part of the "group" that I wouldn't last. They were very unorganized and almost failed their first health inspection. I had many problems with the food, it being not properly cooked. Management would often scheduling issues, I was once scheduled as a server for a night shift and they had me on the schedule, but not on the daily board. They then put me on as a host, but I ended put doing all the serving duties for a party of 45 people, didn't receive proper payment. This was not a good work environment by any means. There was no typical day at Logan's.
Server (Current Employee) – Fayetteville, AR – September 3, 2015
Fun work place with great understanding management. I love the culture of getting to meet new people everyday. I love the loud music and fast pace environment. Its a great place for high school and college students while they are pursuing their education.
Hostess (Former Employee) – Greensboro, NC – April 21, 2016
Every day at work the things I would accomplish were, greet customers when they arrived and always greeted them when they left as well, took customers to desired seats, answered any questions, fold menus, cleaned bathrooms, swept floors, washed windows, problem solving and critical thinking were also involved at the workplace. Management and co-workers were friendly and helpful. Hardest part of the job, every thing I had to accomplish was easy at the most. The most enjoyable part of working at Logan's Roadhouse was always seeing the customers leave happy with their visit.
Hostess (Former Employee) – Abilene, TX – November 19, 2015
I went into this job knowing absolutely nothing about working. It was my first job and the only one I could get with no experience. Although I didn't like my particular job or my managers and most of my coworkers I think had I been more confident and could have handled being a waitress instead of being stuck as a hostess I would have enjoyed this job a lot more. The main thing I didn't like was the management, but I recently revisited the location I worked at and they have a whole new management and system for being a hostess and also seem to have almost an entire new staff so maybe things have changed.