This is not someplace you would want to work if you have IT experience
Service Desk Technician (Current Employee) – West Bloomfield Township, MI – January 21, 2017
The people you work with is awesome, however the management lets the employees micromanage and if the employees attempt to act as a manager then they get punished for caring too much. They overwork the ones who know more IT, and employ many people as managers who don't understand anything IT related and can barely present their screen to train. Also, they hire employees who know very little and the managers expect you to train them and pick up their slack.
They track your time when you swipe your card to get into the building, not when you actually clock into the systems. Which allows a lot of people to do absolutely nothing.
They allow overnight staff to sleep during their shift, they also allow people to clock in and not work - so if you know IT go else where they will abuse it. However if you just want to glorify yourself as you know IT then yeah work here i guess. Hope to god when you receive your account your team members will remotely try to assist you.
Read the paragraph - if you know IT you'll get bombarded.