LogistiCare Employer Reviews

To assit and help others with medcaid services to appiontments.
Very nice work hours.

Job is very unstable and doesnt pay very well but they do have decent benifits.

During the work week representatives and management engage in attempting to transport members of the SoonerCare program to non-emergency medical appointments.

The employees and management are dedicated to professional and the truest customer service ethic. Every manager, lead, and supervisor is truly dedicated to the mission of Logisticare and the – more... SoonerRide program.

The environment is friendly and the comradery vibrates throughout the call center.

The frequently changing guidelines and various "individual case basis" for decisions made by the client (OHCA), corporate office, and at times management causes increased stress. However, the open door policy allows for every staff member to truly approach every level of management from the lead to the General Manager without hesitation. – less

Helped individuals by answering phones and assisting member with making reservations for medical transportation.

LogistiCare is a broker company that provides transport for Medicaid members. At that being said is LogistiCare is 24/7, the environment is busy at all times, management is hands on, all types of members calling in to set rides up or concerns and you definitely learn the ins and outs of Medicaid transportation.

* A typical day at work fast paced and exciting.
*Department management cares about their employees
*Great work environment with nice coworkers
*Finding resolutions to member complaints can be very difficult at times
*The best part of my position is helping people with issue and getting them to and from their medical appointments in a timely manner.

A typical work day would consist of vehicle inspections, monitoring the performance of the sub-contracted companies. Learnt the ins and outs of a growing non-emergency transportation field while managing 60+ companies. My co-workers were all hard working people and the hardest part was keeping client satisfied with service. The most enjoyable part was – more... being out in the community and advocating for those in need. – less

As a Crs at Losgisticare my daily routine is to make sure Medicade patients have/get transportation to there doctor appt.

terrible experience from day 1. should have been a sign to run, from 1st day of training no one knew why i was there, wasted 1 week of traveling back and forth 2 hours plus each way, after 1 week finally gave me log in information to start training so was a week behind the 2 short weeks of training than sat me with people that could not be bothered.. – more... supervisors and management a sick joke........ no one knew what the heck was going on some management wow, and discrimation does not begin to describe that hellhole harassment central said they do not tollerate it if it happens report it then, you do report it and your screwed its all over your a walking target.. sick what they get away with seriously tell you what a wonderful job you are doing and 1 hour later tell you you are not performing well cannot use bathroom while working worse then prison tell you need help??? ask a lead or supervisor joke!!!!!!!!!! ask for help and get brushed off oh did i mention the leads call peopleoutside their name?? what jerks to much to keep typing ending quote you get hurt because there neglegence and they denie it after your removed by ambulance!!!!!!!!!!! how the hell does the state of ny give these clowns a contract they need to be called and will logisticare see you in court!!!!!!!!! – less

this job sucked it felt like i was in high school again, the management people were rude and ignorant and didn't have any professionalism about themselves. management was worse than the people that i was speaking with over the phone.

A review overall about this company is that they didnt appreciate the employees hard work, the prohibit breaks unless supervisor will allow them if weekly stats were met, the goods about this company is that i met few incredible people and enjoy helping customers assisting them in their reservations for transportation to medical appointments this was – more... everyday all day. – less

Not a good working environment due to unprofessionalism. Training program lacks communication.

My experience at logistic care was horrible I was worked like a slave and no compensation for also the rumor mill at that place is like high school people make up things and question your integrity and they put you in a place of depression weight-loss in poverty. Management tries to sabotage lower employees constantly and upper management does not care – more... about reason at all – less

a typical day would be taking a lot of inbound calls. dealing with a lot of different types of customers. i learned how to deal with a lot of different personalities. the supervisors were as helpful as they can be. the co workers are very nice. hardest part of the job is making certain patients happy once theyve had a bad experience with the company. – more... the most enjoyable part was building a relationship with patients who are consistant callers. – less

My typical day at work it very stressful. on a daily basis I take between 100-150 incoming call a day, I like to work in a place where all employee are demanded to follow rules and be backed up by management. My co-workers are pleasant and fun to work with, however i just dont like having to fix their errors on a daily basis. the hardest part of my – more... job is to handle angry member's via phone when they dont get a ride to medical appt or their ride has not shown up. What i honestly LOVE about my job it the satisfaction of helping those member's who really need a ride and im able to provide that help. – less

a work day would consist of you meeting your daily production goal, you're given the freedom to manage your own time so no micro managing

The most enjoyable part of the job is be able to listen to your head phones while you do your work

Working on escalated issues with insurance company to received payments, and working with staff or employees to problems solve payment issue.
It was a lot of hard work but when the account get settled it is excellent customer service and great team work.
Most enjoyable is when accounts get paid and completed.

The management are very one sided as they either all know each other personally or they are related. The place was once infested with bed bugs...yuck! It is a job that pays ok but I wouldn't recommend making a career out of this company.

Aswering calls assisting clients with the right information, being a team player with my co workers, is a times getting a angry customer that doesnt bend easily.

THE MANAGEMENT IS LOUSY, DUCK DUCK, OPERATION MANAGER, TRANSPORTATION SUPERVISOR AND LETS NOT FOR FORGET THE QA MANAGER!!! THEY NEVER HIRED ENOUGH PEOPLE TO HANDLE THE JOB VOLUME. THE STATE OF MISSOURI IS GIVING AWAY 3 MILLION DOLLARS TO THIS AWFUL COMPANY. GREG THE PRESIDENT DID NOT GIVE A CARE ABOUT THE EMPLOYEES. THEY ALLOWED THE TRANSPORTATION TO – more... NOT GET THE PEOPLE TO AND FROM DIALYSIS IN A TIMELY MANNER AND SOMETIMES NOT AT ALL. THEY HAVE BEEN IN THE NEWS FOR ALLOWING THIS AND THEY NEVER DID ANYTHING TO BETTER IT. WHEN DUCK DUCK AND C--D DON'T LIKE YOU THEY WOULD DO WHATEVER TO COME AFTER YOU. IF THEY GET RID OF THE MANAGEMENT AND SOMEONE WHO CARES AND PEOPLE PERSON. THE STATE IS REBIDDING THE CONTRACT. THEY WOULD BE BETTER OFF GIVING IT TO ANOTHER COMPANY. – less