LogistiCare Employee Reviews in United States

Found 397 reviews matching the search
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Worst Company To Work For
Call Center Representative (Former Employee) –  Long Island-Queens, NYFebruary 24, 2016
Worst company to work for...DO NOT EVER APPLY! People only succeed based on favoritism from management rather than the actual work ethic given on the job.

Coming from a previous employee of two years who never had any personal run ins with Management.
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fun and learning place
Claims Coordinator (Former Employee) –  Hayward, CAFebruary 17, 2016
i was a inter the job and i get to learn a lot of stuff including how to enter patients information in the system, data entry call for payments and reminds patients for upcoming appointment
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fun and learning place
Claims Processor (Former Employee) –  Hayward, CAFebruary 17, 2016
i worked as a claims process and i had fun as wells as learning.i was photo coping all the medical record, phone calls, data entyr
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Productive and Skilled in communicating with diverse populations
Transportation Coordinator (Former Employee) –  Edison, NJFebruary 10, 2016
I would answer the phones for my supervisor and do daily reports along with meeting different community and religious groups.
Pros
Overtime and pay
Cons
was not long term
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Inbound Customer-Service Call-Center
Team Lead Manager (Former Employee) –  Phoenix, AZFebruary 8, 2016
This company is a skilled customer service provider for medical patients or those seeking medical attention. I enjoyed working with the other employees.
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Poor Management
Quality Assurance Representative (Former Employee) –  Mechanicsville, VAFebruary 2, 2016
Management looks down on staff and there is no room for growth and development. The turnover rate is ridiculous, staff has to walk on eggs shells because they never know when they will be escorted out of the door.
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Demanding
Facilities Representative (Former Employee) –  Edison, NJJanuary 27, 2016
My experience was very demanding and high paced volume average of 90 calls taken .Friendly people but high turn around. Assisted with setting up transportation for Medicare and Medicaid clients for residents of the state New Jersey.
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Maine branch is a trainwreck!
Customer Service Representative (Former Employee) –  South Portland, MEJanuary 26, 2016
The starting pay was great - in 1985. The benefits are horrible. The training is a circus by trainers that need training. Understaffed because they can't keep people there are 3 seconds between calls and the only break you get is for lunch. People don't understand HIPAA and I saw violations every day. I have over 15 years of customer service experience in call centers and have never seen such a disaster!
Pros
Good location.
Cons
This place is a call center sweat shop!
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Great place to start a career
CSR - Customer Service Representative (Former Employee) –  Oklahoma City, OKJanuary 26, 2016
Very good company to work for they have a great environment and the employees are fun very helpful. Also they have competitive wages with great benefits as well.
Pros
great environment
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Great workplace with caring people
Customer Service Representative (Former Employee) –  Edison, NJJanuary 25, 2016
Stressful environment, being a call center, but it pushes you to be great. Wonderful co-workers who not only appreciate your work ethic but also respect it. I've learned to take chances and never doubt the customer.
Pros
Healthcare, clientele, co-workers
Cons
Short breaks, management
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laid back fun enviroment
Customer Service Rep (Former Employee) –  Kansas City, MOJanuary 19, 2016
login setup and start work
people need help getting to the doctors
management is very understanding
co-workers are nice
enjoyed the whole overall experience
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n/a
Facilities Support Specialist (Former Employee) –  Edison, NJJanuary 19, 2016
the job was ok. almost every month they have new associates. No room to grow with they company. would not recommend this job to anyone
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Low Pay
Customer Service Representative (Former Employee) –  Austin, TXJanuary 17, 2016
You do alot of work and no room for gtrowth only if you know some one in upper managment. everyone is playing for certain teams there.
Pros
Birthday Cake
Cons
Mangers
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A wonderful stepping stone in my career.
customer service representative (Former Employee) –  North Haven, ConnecticutJanuary 15, 2016
Housing over 400 members on a daily basis. Assisting many patients in need of transportation though various health insurances for the NYC, Nassau and Suffolk counties. Patients included persons with mental health, and substance abuse. Other member's whom were receiving Chemo Therapy, Dialysis. The hardest part of this job was having to abide to certain policies, and procedures, limiting me to providing patients with reliable transportation, meeting their expectations and the insurances as well. Overall, it was a wonderful experience in helping many people in need. People of all ages, from different backgrounds. I truly enjoyed every moment of the year working at LogistiCare.
Pros
Close to my home.
Cons
short breaks, medical appointments held against their employees as an occurrence.
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Great Company for Customers needing Transportation
C.S.R/ Transportation Reservationist (Former Employee) –  North Haven, CTJanuary 15, 2016
Busy Day, All day, lots of customer needing help with transportation.
I learned patience, multiple Screen work, knowledge of medical terminology, Networking with other company's to get the job done.
Management is an Acquired taste, However they want the best people working for their company!
great training!!
they promote from within.
hard part of the job is having to deal with customer not being ready with their info to assist them in a timely fashion
great part : when they say thank you and appreciate all the time you spend giving them great customer service.
Pros
having understanding higher up
Cons
the raises start at 10 cents :0(
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Average Call Center
customer service representative (Former Employee) –  Austin, TXJanuary 15, 2016
Great place to work if you need something part time or temporary. Seems like the only way to move up is if you "know the right people". The PTO set-up is ridiculous and sometimes there are acts of favoritism.
Pros
Relatively quiet
Cons
PTO and vacation time
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Logisticare is a great company
Project Specialist (Current Employee) –  Las Vegas, NVJanuary 8, 2016
Every company has issues but this is a great place to begin your career. If you looking for a fist growing company with a great work environment apply for Logisticare today.
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Fun workplace
quality assurance (Current Employee) –  Miami, FLJanuary 3, 2016
Records and initiates investigation of complaints, Initiates corrective actions. Work closely with Regional Managers as well as with the ATC and Routing Department. Maintained up to date knowledge of transportation policies regarding pick-ups, returns and cancellations. Organized weekly reports to track member success. Received, document and resolve customer inquiries by following established Logisticare Policies and Procedure. Build lasting relationship with members and providers.
Pros
Excellent Work Place
Cons
Salary
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Productive environment where you can learn a lot and some room for growth. I have made life long friends.
quality assurance specialist (Former Employee) –  Long Island City, NYDecember 23, 2015
Productive environment where you can learn a lot and some room for growth. I have made life long friends. This company is located in almost 50 states here in America. The relationships between employee and employer is an open and relaxed one.
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I will never work here again!!
Customer Service Representative (Former Employee) –  Phoenix, AZDecember 22, 2015
Almost all the customers are angry after being on hold for hours at a time. Management is the worst, they play favoritism with dress code and attendance. Overall the worst company I've worked for. The turn over rate here is very high!
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Overall rating

3.0
Based on 398 reviews
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