Quality Assurance Specialist (Former Employee), worked out of home – May 18, 2015
Pros: Quarterly Bonuses
Cons: Poor upper Corporate Management
Working for Lojack was rewarding in many ways. I got along well with most of my co-workers over the 15 year employment I spent with Lojack. I had a company vehicle to perform my inspections. I was the Quality Assurance Inspector for South L.A. Co. and all of Orange Co.
Several different management positions (Former Employee), Westwood, MA – March 28, 2015
LoJack has been a part of Massachusetts for 25 years and is a great local company to work for. It provides a unique opportunity to make an impact and make a difference. Some of the challenges are typical- updating systems and processes that are a little outdated, but otherwise the brand is one of the most recognized in the US and continues to have a 90% recovery of stolen vehicles.
Basically you drive to locations provided via an online platform. Appointments can be set with short notice as a few hours or as long as a few days.
Job is to install electronic devices on various types – more... of vehicles via a precise set of standards. Documentation of installation is imperative.
The management in this company is probably the biggest weakness.
Pay is typically $16/hr plus benefits as an employ or $30 per vehicle as a contractor or $60 per vehicle as a territory manager.
The worst part is the scheduling, scheduling platform and redundant documentation per each install.
So, typically you may have 4 cars in a given day, sometimes none other times 8 or more. You must acknowledge each job, then acknowledge in route to the job, then acknowledge arrival to the job, then find the vehicle (if dealer), then document the install, perform the installation under various conditions (heat, rain or other), test the installation, Document various steps with photo's, complete documentation and close the job. The job may take 15 minutes, but everything else can add 30 minutes.
The best part of the job is you are on your own and you can pretty much work at your pace.
I learned where LoJack gets installed on vehicles.
Some of the people are totally awesome and great to be around.
I was operating as a contractor under another company. – less
Marketing Communications Manager (Former Employee), Westwood, MA – January 21, 2015
Local company with an outstanding product with timeless technology. The co-workers that I met whiles working at LoJack have become life long friends. Truely great people have built this company into what it is today. Working at LoJack I was able to learn and build experience in all areas of Marketing.
Customer Service Representative (Former Employee), Palmdale, CA – September 3, 2014
Pros: monthly activities
Cons: company went out of business
A typical day at California Federal Bank, helping customers with all of there telephone banking needs. Management was great my team leader was very hands on and he loved his team, my co-workers were very – more... helpful and understanding, the hardest part of the job was not able to reverse fees for customers as much, the most enjoyable part of my job was the people I work with, it was a joy coming to work every day. – less
I.T. (Former Employee), Canton, MA – July 22, 2014
Pros: very good team spirit.
Cons: little opportunity for advancement.
The original LoJack was created to enhance officer safety by alerting them that the vehicle they are stopping is a stolen vehicle. It was created before there were cross-state databases and cameras in – more... police cars. It was also found that the RF signal that an activated device would emit could be found in shipping containers, garages, and apartments, making it better than GPS at closing that 100 yards. The company went through a number of challenges that leaves it now trying to re-invent itself and become nationwide, which it currently is not. If you are attached to the legacy projects they tend to leave you there and hire in new talent. – less
NFRM/FOM (Current Employee), Atlanta, GA – June 29, 2014
Cons: pay to benchmark
Excellent communication from management at all levels. Collaboration between departments is accomplished while maintaining focus on individual departmental goals and priorities. Growing company still able to maintain the culture of a small company family environment.
Marketing Assistant (Former Employee), los angeles – September 2, 2013
This company was the smallest company I worked for, but it is exciting as it is the only company that offers it's particular service. They really stressed customer service and it was a fun place to work. Pay was extremely low for the amount of work required.
Installations Manager, Operations and Safety (Former Employee), Pleasanton, CA – July 16, 2013
Pros: in it's day the company was strong and profitable
Cons: failure to keep up with technology and outsourcing crippled the company's growth
In the early 90's Lo Jack had a strong foothold in the stolen vehicle recovery market but new management made the decision to outsource most all operations and failed to invest in improving technology of the product.
Materials Fulfillment Specialist (Former Employee), Canton, MA – April 9, 2013
Pros: new building, solid core product
Cons: poor communication, employee retention, and low salary
LoJack Corp. gave me my first experience of a corporate environment. They taught me how information flows through a company and how departmental chain of command works. The company however, is becoming – more... less and less enjoyable to work for, with poorly planned projects being thrown on unprepared workers plates, creating very unnecessary stress levels among the workforce. Management has extremely poor communication skills, which causes delays when mistakes are made due to poorly shared data. This was the hardest part of the job, trying to figure out wich changes to the original project management would make so we could reduce the amount of unnecessary work brought on by lack of communication – less
Consumer Sales Representative (Current Employee), Canton, MA – March 12, 2013
LoJack is a great place to work. The day I arrived I felt right at home and was welcomed with open arms. There are plenty of opportunities and if you are willing to put in the work you will be recognised and rewarded for your accomplishments.
Dispatcher (Current Employee), Alpharetta, GA – February 9, 2013
Pros: able to work from home once a week or during certain emergencies, such as snow.
Cons: no grace period if running late, not much opportunities change positions, management needs to get more organized and go through some serious type of training!
Assign jobs to LoJack technicians and any extra jobs gets assigned to Expeditors (3rd party contractors). Make sure that the LoJack technicians' routes are efficient, no back and forth. Call customers – more... if technicians are running late with their morning or afternoon appointments. During the day make, complete the schedule for the following day, before 2 pm and go over the schedule with the area supervisor. Schedule the stock pickup, via UPS, for the technician. There various reports that are assigned to different dispatchers to complete on a daily or weekly basis. Answer the phone calls, either the call center in Boston, MA for approval to book job on certain days or technicians calling in with issues. – less