Comfortable work setting, you always felt welcomed even on a bad day.
BILLING COORDINATOR (Current Employee) – San Bernardino, CA – March 5, 2016
A typical work day started at 7:30, I then opened all of our systems that would be needed for the day. After that I'd start in our EPIC MANAGEMENT system where we worked mainly in for the past few years, and begin working my designated accounts/alpha. Phone calls would follow I would contact our contracted commercial and work mans compensation insurances, check status on claims, payments, review any pending correspondence and any other duties asked. My co-workers have always been more like family, very close knit and unbelievably caring, and never failed at being there for each other professionally and personally. Our management team was always supportive and appreciative of staff. Dealing with disgruntle patients was never an easy task or the highlight of any employees day, although it was hard to deal with we did our best to leave our patients with a better outcome. The most rewarding part of the job was the gratitude our patients expressed when we were able to go above and beyond in assisting them whether it be setting up a payment plan, finding a lost check, or locating a program they qualified for to help with bill payment.
Free gym, discounted tickets for amusement parks, ride share benefits, monthly and quarterly bonuses, and great work hours.
Short breaks and sometimes stressful to hit monthly quota.