Dealing with amending and inputting suspensions on packages of care (day centres and home care)
Updating Panel decisions from the Continuing Care Assessments Results and letters to update and notify the workers of the outcome of the assessment (FNC = full funded for nursing care and CHC = full funded for Continuing Heath Care)
Support the team by updating their signing in sheets, assisting with protocol queries, booking rooms for meetings, answering internal calls and transferring to relevant person, passing Oyster cards to relevant workers to use for their visits and to update them on spreadsheet
Closing deceased clients on protocol. ending package of care, arranging for equipment to be collected
Completing Quality Assurance documents on protocol ensuring they are being indexed into client's correct file
When receiving equipment request from the hospitals to ensure that the equipment is being ordered for service users
Using the ECM system to check for last calls of when carers last went in, and to print out reports for workers and also to check times and days of attendances
Updating Panels Decision for the Disability Team after the Panel meeting consideration all decisions to go on protocol and sending them to various workers to notify them the outcome of the decisions and also out of panel decisions (e.g.: College, homecare has been agreed for service users to attend. (also updating spreadsheets)
Inputting sections 2 and 5's for admissions and discharges from the hospital on protocol sending them to various of teams to ensure they are being notified of when – more... they are due to discharge and to set up packages for services users.
Also uploading OT reports documents received from the hospitals on service users file and sending them to the correct team to arrange for services that are required
Ensuring protocol client's records are all up to date e.g.: Addresses, telephone numbers, next of kin details.
I enjoy working in a team and helping others with their work.
I am always busy and is proactive with my role.
I enjoy being a team player.
I have learnt lots from various of task I have been involved in. – less