Lord & Taylor Employer Reviews

Not flexible, 1min late consequences; yet emp has to be flexible all the time; pays are usually shorted; not paid overtime if a vacation
or personal day is taken. Not paid holidays and open 24/7 365- no Christmas or other major holiday closing. Not reimbursed for internet or electric for work at home employees and for those same employees, if company – more... equipment or systems fail, any time lost is docked from employee. Company doesnt give proper tools for reps to work efficiently, while supervisors and trainers are of the attitude deal with it. store associates usually treat reps badly because they are stressed. When an idea to work more efficiently is offered its always shot down. Its a sink or swim mentality. Very stressful job. Not worth the minimum wage, internet and electric bill. Walmart does better! – less

Worked in seasonal Visual Merchandising Department.
Worked on Lotus 123 on finacial spreadsheets.
Worked on expense reports for Visual Merchandising Department for 9 new store openings.

A typical day included going to a staff meeting before each shift. Learning new material to make a sale. Opening cash registers, preparing for customers. Helping customers find the perfect outfit. Suit sizing for mens wear, including measurements of the neck and arms. Recovering the fitting rooms and floor. Our standards there are very high, so perfection – more... is key. Assisting customers at the cash register. I have learned so much at this job, it was one of my favorite places to work. Management was excellent, they made sure all associates stayed on top of their tasks, which made Lord and Taylor go above and beyond other retailers. The hardest part of the job was running around all the time. You are constantly on your feet moving back and forth between floors. The most enjoyable part of my job was infact the customers, I really enjoyed helping them with their needs. Overall Lord and Taylor is a great company to work for. – less

Very busy with the rush of the holidays people looking for gifts for their Moms Kids and Dads. Fast pace enviroment the place does get messy people unfolding clothes and throwing things everywhere. Alot to pick up, organize and with new arrivals and new displays along with greeting and helping customers the time just flew by because you didn't have – more... a minute to stop and think, too busy, but a great place to work, if you like to keep busy. – less

A typical day would be getting to my register and assisting the customers, when I get time I would organize and clean-up my department make sure everything looked good. I learned a lot about sales and make connections with customers. They have a really good management, all the managers are really nice and caring, and the general manager is the nicest – more... person and very helpful and understanding. The hardest part was the long night I had to work during the holidays. Most enjoyable was meeting all kinds of people, and working with my co-workers – less

Great work enviroment, co-workers are wonderful. learned a lot from my manager

The job is high stress. Management does not use appropriate tactics to motivate. The way counseling meetings are handled are highly unprofessional and uncomfortable. ETC.

The most enjoyable part of the job is assisting with visual store merchandise and working in a nice environment. Another good point about Lord & Taylor is ringing customers up at any available cash register and the clothing discounts are great but, you stand on you feet for long hours and there is no family and work balance. The management is great.

My tpyical day at work was monitoring the store via CCTV to protect the stores assets.

A typical day at work starts with open up the register. I learned how to operate the ticketing and displaying clothes. The Managers would walk around and check for clothes without tickets. I also check to see if there were any clothes that did not have ticket and print out new tickets. My co-worker who had a good reputation would be ticketing as well. – more... The hardest part was cleaning up the area as soon as we straighten up. The most enjoyable part of the job was working with the customers and helping them to pick out new outfits – less

assisting customer with purchases my first experience with customer service co- workers where very helpful when needed the hardest part was leaving real late on my own on public transportation. Most enjoyable part was get discount on great clothes.

I worked with great people at this company. My job included solving customers issues, supervised a great dept. of ten employees. I love working with people. The hardest part of the job was not being able to replace every customer's product.

Having worked for several different large retailers I can say that Lord & Taylor is having hard times. Its confused about who its customer is and the best way to get its message out. The policies and procedure are out of date and so is the technology in the company. For instance: The phones do not have hold buttons, there is an office computer that – more... still has a green screen, and the cash registers still say MAY on them, and so does the POS software. They were recently purchased by The Hudson Bay, a strong Canadian retailer, but I have yet to see much growth and/or change with the new owners. – less

Organize the clothing, counting cash in the register.
I learned people skills, like communication, and hearing skills.
Management was always looking for bigger goals to accomplish.
Co-workers were good people.
Hardest part of the job was standing waiting for customers.
most enjoyable part of the job was helping customers pick out cloths and selling – more... them. – less

A typical day begins with opening all the registers, counting the safe and making the schedule for the day. Once all that is complete it's time to open. While the store is open my tasks are to manage the floor , provide customer service as well as merchandise. I have to make sure all associates are where they are suppose to be and doing the their assigned – more... tasks while providing Lord and Taylors signature customer service. The hardest part about what I do would be on those busy days. Busy days to me is when I barely have employees to handle the amount of customers in the store. But I have learned how to handle the pressures of a retail. – less

Utilized effective merchandizing and sales techniques to increase sales.
Assisted customers with selection and service.
Constructed displays maximizing product presentation and appeal.
Stocked and inventoried merchandise; ensured Quality Control and loss prevention.
Addressed customer questions and concerns in a friendly and courteous manner.

Working at Lord & Taylor was alright. It was just another job to me. My co-workers were very friendly and dedicated to sell shoes.

Lord & Taylor was a great place to work. I had a boss (President) who was extremely knowledgable about Operations, as well as, other aspects of retail that she had taught me. The most enjoyable part of my job, was the people.

L&T strives to give great customer service with class. Anyone who shops at L&T is treated like a VIP..as it should be.

Help all of the coordinatiors with various tasks. Friendly coworkers and managers. The most enjoyable part was learning about the different businesses such as children's, mens, women's.