Lord & Taylor Employee Reviews

Found 782 reviews matching the search
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worked u hard and dont pay enough
SALES ASSOCIATE (Former Employee) –  New York, NYMarch 8, 2017
they over work you and under pay you, even with a promotional still cannot make it in nyc, needs to d better look out for their employees a lot more than they are doing
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Slow place to work unless there's a holiday
Sales / Customer Service Associate (Former Employee) –  Philadelphia, PAMarch 8, 2017
To many changes with management in the company. There really is not any room for growth and the company typically hires outside the company. Good for college students.
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Good workplace environment as retail goes.
Service Manager (Former Employee) –  New York, NYMarch 8, 2017
Solid, formal training program to launch careers. Two career paths to pursue with set courses of advancement. Fair management. Typical retail hours make for more challenging life balance (i.e. weekends and holidays).
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fast past..long day
Packer (Former Employee) –  Wilkes-Barre Township, PAMarch 5, 2017
picking,packing mix culture fun place tp work the hardest and longest day ever but worth it will love another job like that but over night worth it
Pros
free lunch
Cons
short break
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Awesome to work Here !
Sales Representative (Former Employee) –  Washington, DCMarch 2, 2017
I was so happy to have obtained this Job off indeed!
The company hired me fast and was very great in there on board training. The shifts were great and hours are to.
I would let poeple know if you are looking for a stable work environment this is the way to go, They even gave benefits!
Pros
lunches, management
Cons
none
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Productive and fun place with Gatorade in the summer
Receiver (Former Employee) –  Wilkes-Barre, PAMarch 2, 2017
Typical work day consisted of unloading 2-3 trucks , put on pallets and transport to other side of warehouse. I learned how to estimate how many pallets I would need prior to unloading the trucks. The Lead Receivers was amazing instructors. the hardest part finding a pallet jack and the most enjoyable part was being part of a team of pros.
Pros
Worked at my own pace, great team chemistry
Cons
Not enough pallets or pallet jacks
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Lord and Taylor
retail sales (Former Employee) –  Stamford, CTFebruary 28, 2017
Fast pace environment, able to keep up.
Guided customers to correct sections of the store
excellent customer service skills
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Good for young high school kids to work for little money
Stocker/ Sales associate (Former Employee) –  Lawrenceville, NJFebruary 25, 2017
Not very professional, low money, expect you to get the job done with little help, lots of work within, 5 to 8 hours. Wouldn't recommend this place...
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fun
Sales Associate(Part Time) (Former Employee) –  Gaithersburg, MDFebruary 24, 2017
making Customers Happy

Letting Customers Applying for Store Credit

Good Customer Services

Fun Team work

No sale

meeting Target Sale
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Too many manaagers
Sales Associate (Former Employee) –  Bay Shore, NYFebruary 23, 2017
The salespeople are very friendly but the culture was never there. There were too many managers and they were usually hard to find. They expect you to do a lot for little pay. They don't offer discounts. You have to open a store account to get discounts. It wasn't worth There is high turnover at this store location.
Pros
Clean store
Cons
Customers nickel and dime everything
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N/a
Part-time Men's Sales Associate (Current Employee) –  Manhasset, NYFebruary 21, 2017
typical work day pace varies depending on whether a major sale or holiday. Management sometimes is okay. Co-workers are for the most part are friendly.
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Lord & Taylor is a great store to work for and enjoyed my job and also the benefits from it.
Sales Consultant (Former Employee) –  Westfield, NJFebruary 16, 2017
A typical day started with a morning meeting and then getting the counter ready for day.I learned building relationships with customers,sales techniques,inventory skills,makeup applications skills and decorating and organizing the counter so it looks attractive .Making the counter inviting to the customer.The most enjoying part was when we built the Clinique counter to be a million dollar counter.
Pros
Discounts, management was great, busy store so lots of sales and friendly coworkers.
Cons
long hours during holiday seasons and long hours during inventory
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Professional department store, great coworkers
Fine Jewelry Sales Associate (Former Employee) –  Syracuse, NYFebruary 13, 2017
A typical customer service job, really focused on providing excellent customer service. Management is stable. Everyone I worked with was very friendly and shared sales. I enjoyed the sales and assisting customers. Most managers supported the associates.
Pros
Discount, holiday parties, comssion, long breaks
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its ok
Sales Associate (Current Employee) –  Eatontown, NJFebruary 11, 2017
the job is ok its not the worst ive had they are very flexible with schedules as long as you give them advanced notice. And everyone is very helpful and looks out for one another.
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Well ran department.
Associate (Current Employee) –  Livingston, NJFebruary 10, 2017
This company is a well ran company. The Management works with your schedule but also give very short hours. We start off at 10.00 an hour but we can not live well off our Checks with a four hour shift. Also with only two days a week.
Pros
40 percent off
Cons
Short hours
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nice environment
Sales Associate (Current Employee) –  Yonkers, NYFebruary 10, 2017
Very nice place to work, staff is friendly. Managers are very undersatnding of schedules and make hours flexible for you. Customers are very friendly.
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Stressful
NARS Manager (Former Employee) –  StamfordFebruary 9, 2017
Busy environment. Day goes fast in a busy season otherwise to slow. To many events,very stressful job.
Got to help customers with makeup and skincare.
Cons
Long Hours. no life balance, no appreciation from the upper management even that I passed every single monthly goal.
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Sales Specialist
Retail Development - Michael Kors Specialist (Former Employee) –  New York, NY 10018February 6, 2017
Meeting annual sales goal of $3M by working with Shop Manager, Department Manager and Sales Team on a consistent basis to identify goals and communicate opportunistic strategy to drive sales.

Completing comprehensive evaluation analysis with manager on a daily, weekly, monthly, and quarterly basis. Partnering with manager and hosting training events on sales strategies, product knowledge and visual merchandising standards and educating.

Ensuring loyalty for future services by creating clientele. Stock and inventory. Working with vendors and competitors . Monitoring best sellers.
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review of Lord and Taylor
Tailor (Current Employee) –  Huntington Station, NYFebruary 6, 2017
This is a great job. I know many people here and have been working at this place for over 10 years. I make good money and I have benefits for working here. Lord and Taylor is a great company and they sell great clothing and uniforms.
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Nice people,professional work environment
Sales Associate (Former Employee) –  Lake forest Mall,Gaithersburg,MDFebruary 5, 2017
Very professional work environment.The training is based on previous work experience. The training is done by the manager various trainers and co-workers. The work environment is diverse and age friendly. The customers are diverse and very friendly. It's a joy to come to work
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Overall rating

3.6
Based on 784 reviews
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Ratings by category

Work/Life Balance
3.5
Compensation/Benefits
3.2
Job Security/Advancement
3.1
Management
3.3
Culture
3.5