I am a former Customer Service Associate for Lord & Taylor / Hudson Bay Company. Very unorganized company. Customers called in with complaints all the time, they would lose packages and charge customers serveral times instead of once. Horrible management team for the most part. I had one excellent manager who was promoted to work force manager. After he was promoted I was put with the worse manager I have ever had at a company. Always negative, condescending, would call on your day off over something you didn't do. She was the main reason I left the company. Low pay, no room of advancement, no support system, horrible benefits and during busy season I had 100-200 calls waiting on que. STAY FAR AWAY FROM THIS COMPANY!!!!
pay, management, very stressful