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Los Angeles Child Guidance Clinic
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11 reviews

Los Angeles Child Guidance Clinic Employer Reviews

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RUN AWAY
Clinical Therapist - Intensive Services (Former Employee), Los Angeles, CAJuly 28, 2014
Pros: great benefits, amazing direct clinical supervisors
Cons: the director of this division is a huge con, company does not follow through with advertised bonuses, unrealistic workload, zero communication with employees, no support for an extremely difficult position
Management expects you to complete all of your work within 40 hours, for both salaried and hourly employees which is not humanly possible based on the workload. The contract states each employee will have no more than 12 clients. Honestly 12 is incredibly tough to manage, or at least it was for me, and some people have up to 17 clients. It did not matter – more... how many clients they throw at you there is no working from home and absolutely no overtime pay. If you do claim overtime, even a few minutes, you will be written up regardless of caseload. When you drive around and live out of your car (which is your life) seeing 12 clients a week (by the way clients generally do not want to be seen so you are chasing them down constantly) all the while keeping up with productivity standards and mountains of paperwork that you are not trained on, is realistically not realistic.
When a team member quits or is fired (I believe there were around 12 people in a pool of about 60 total that were either fired or quit during my 8 month employment) the company will spend months saving money before hiring a new person for that role. When a position is empty the team is expected to not only complete their already heavy workload but also fill in the holes for missing staff. If you are new to Intensive Services this will not make much sense to you but each member of a team is vital and when one person is missing (and in some cases two) it is a system setting you up to fail. You will never complete your work and not one time will management say they appreciate your dual role, communicate the status of hiring another person, or just empathize with you. When I started they gave me 4 clients and 3-4 transfer clients. Not even a complete caseload except they hand you these clients and say "Okay, here you go". NO TRAINING AT ALL. From the simplest of things to the most complicated. Nothing. You will not even know which paperwork you need much less where to get it, who to ask, or where to return it when it's complete. The smallest things are never explained and forget about the bigger ones. The company states an open door policy but the opposite of open-door is true in Intensive. The director of this division is number one on the totem pole and you are reminded daily of this fact. She will lie, manipulate, bully, and do so many underhanded things that you will be shocked. There have been endless complaints about her to HR but it does nothing. If you want to take your earned vacation time get ready to wait and wait and wait for an answer. In my department within Intensive Services I would say 90% were actively looking elsewhere or completely miserable. Please, do not work in this division. The company itself seems like a great place from employees in other divisions but do yourself a solid and do not work in Intensive Services. – less
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Negative workplace and extremely micromanaging supervisors
Clinical Therapist (Former Employee), Los Angeles, CAMay 6, 2014
Pros: competitive pay, bbs hours and supervision available for interns
Cons: micromanagement, face to face productivity requirement, no flexibility in working from home
Please think twice before accepting a job offer within the Intensive Services division. When I first began working for this department I sensed negative energy in the workplace right away and witnessed so many people quitting and getting fired that I found myself not feeling secure about my employment whatsoever. Every day when I would come into the – more... office, employees were constantly complaining about management and stressing about meeting their productivity (which isn't just your overall productivity of 65% but also a separate face to face requirement of 45% which comes out to seeing 4 clients per day). With having to meet the face to face requirement, this job became nothing but a numbers game. In other words, at times you will have to chase down your most consistent clients and schedule to meet with them twice a week in order to meet your face to face productivity requirement.

I had worked for this company for less than a year and I already found myself feeling burned out after working 2-3 months. Unlike other places, this agency is not flexible in terms of being able to work from home and you're required to come to the office every day. You're also expected to start your day at the office. Finally, supervisors in this department (especially the director whom seems friendly at first) are extremely micromanaging and don't allow you to have any independence. This is definitely not a place for you to gain clinical skills if you're looking to grow as a clinician. You will just become discouraged and burned out from all the paper work and extremely high expectations of the department so please think again!!! – less
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Toxic. I dont care how bad you need a job. Run!
Former job lover (Current Employee), Los Angeles, CAFebruary 20, 2014
Supervisors and managers in intensive services are disgusting. The worst is the director who insists that she hates being lied to though she is the biggest liar I have ever met. Other departments may be safe but do not take a job in this department. You will not learn anything to prepare you to take your licensing exam and will be too burned out to – more... prepare on your own if you can make it past your qualifying period. The new management fired a handful of people when they started six months ago to set the tone and will start again soon, just wait. There is nothing to be gained here for anyone who cares to push themselves to be a better clinician. Didn't meet your numbers? (which is all anyone talks about) It's your head. Did meet your numbers? Get accused of fraud. Either way, it's micromanagement hell for even a very competent professional no matter what you do. This department had its problems before and clearly hasn't been working well for a long time, but new management has turned things into a miserable hole with a fear based monitoring system that will crush anyone's spirit and positive attitude. Don't even bother. – less
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New management for Intensive Services are not for the employers or clients
Cinical Therpist (Former Employee), Los Angeles, CAJanuary 2, 2014
Pros: pay rate, some training available
Cons: management, staff relations, focus of employment is only on numbers
I am a former employee of the clinic and the new management proved within weeks that she/thry did not care about the employees or the clients that were being provided much needed services. When I decided to be a Mental Health professional I did so to help children and families function at their greatest capacity, but found that difficult with the great – more... expectations to get "numbers" (productivity). If you speak up about the difficulties with reaching productivity, the likely to be labeled as "difficult to accept change" and be bullied or terminated. Many people have been fired since hiring the new Director of Intensive Services and it's not due to the performance of the employees. If you are looking for employment opportunities, consider your professional goals and what you want to provide to your families and if good, ethical, life changing skills is your goal it will be extremely difficult to do so as this agency. Take your education to an agency what will not cause you physical symptoms due to stress and will help you develop your skills and be an A+ Clinician. – less
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Productive and fun
Family Advocate / Case Manager (Former Employee), Los Angeles, CAOctober 7, 2013
Pros: working with the community
Cons: not being able to provide families with proper resources
I enjoyed working with the community. I had the best Co-Workers
Hardest part of job was new system.
Mot enjoyable part of job is providing assistance to mental health teens and families
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Productivity and paperwork are the highest priority
Clinical Therapist (Current Employee), Los Angeles, CAApril 30, 2013
Pros: versatile caseload, can earn your bbs hours quickly, get trained in at least one evidenced based practice
Cons: too much paperwork, long hours, not enough focus on building therapist's skills and too much focus on "numbers"
As a new clinical therapist coming in, I imagined my experience would be full of many opportunities to gain knowledge on how to become a better mental health service provider. However, I found that all that truly matters to supervisors, directors, and the CEO are "numbers": productivity (face to face hours), documentation and outcome measures. It seems – more... that management are not so much concerned about the welfare of the therapists as they are about being able to report how many billable hours were calculated in the last month. Therapists keep high caseloads, expected to travel all over Los Angeles area (no restrictions on how far away client's live from the clinic), are overwhelmed with paperwork, are pretty much forced to work 50-60 hour work weeks with no overtime pay. And when you are burnt out after about 3-6 months, they simply guilt trip you into continuing or replace you with another naive new therapist who has no idea the amount of work they are really about to take on. This job is simply a test on how much work you can handle without passing out from mental exhaustion. This job has an extremely high turn over rate for therapist (I've been here less than a year and have already said goodbye to 5 therapists). That's insane! You would think that upper management would see how stressed out their therapists are and attempt to make steps to lessen the work load a little bit in order to increase the quality of services that their therapists provide. The hardest part of this job is worrying about not making enough billable hours at the end of the month due to client cancellations (which are beyond a therapists' control) and falling behind in paperwork (which is inevitable). The most enjoyable part of the job (of course) is the chance to work with the clients and families and actually help them achieve treatment goals. – less
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Run for the Hills!
Administrative Liaison (Former Employee), Los Angeles, CAMarch 28, 2013
Management procedures and policies are outdated and executive team will throw you under the bus when they no longer need you. The environment is very toxic with strict surveillance and staff members are treated poorly and undervalued. The job may seem enticing at first, but definitely do your research and get out as fast as you can if you do end up – more... at LACGC. – less
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Great company aiming for a great cause.
Reconciliation Specialist (Former Employee), Los Angeles, CAJanuary 29, 2013
A company there to help children, teens, and adults who need help, guidance that they need to have healthy relationships with their family.
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Amazing group efforts and management.
Art Therapist/MFT Trainee (Former Employee), Los Angeles, CANovember 20, 2012
LACGC provided great supervision and was a great practicum experience.
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Great place to develop theraputic skills.
Milieu Aide (Former Employee), Los Angeles, CAJune 14, 2012
Case management, treatment planning, assessment, behavior modification, social skills training, coping skills development, and crisis intervention.