Clinical Supervisor (Former Employee) – Los Angeles, CA – September 20, 2017
This agency has a wonderful mission and programs to help children but the management at the time was awful. I have heard executive management has since changed which is a good thing, perhaps they are treating their employees better.
Family Advocate / Case Manager (Former Employee) – Los Angeles, CA – August 8, 2017
In order to make a change in the world, we must work with the future! In order to work in the future, we must counsel, assist, and teach the children in the best way we can. Children look to those around them for guidance and instruction, for the few that can't grasp said concepts I had the pleasure of making sure they weren't forgotten. Such a rewarding experience!
Clinical Therapist (Current Employee) – Los Angeles, CA – March 16, 2017
Stay far away from this agency! There are crazy expectations and no limit to how many hours you will be asked to work. In fact, you are expected to work well over 40 hours a week with no extra compensation for working overtime. There is no work life balance as you can literally work from 8 am until 8 pm and are expected to do your notes over the weekend at home. Upper management will micromanage you without being clear about expectations (sounds impossible but somehow they do it) and direct supervisors are nowhere to be found. Negative atmosphere and most people are burned out and being worked too hard. Managers use fear to motivate people.
Get hours toward BBS fast, EBP trainings
Low pay, no overtime compensation, low morale, no support from management, poor communication.
The Providers really have the best interest for the clients that come to the clinic
IS SUPPORT CLERK (Former Employee) – Los Angeles, CA – January 19, 2017
Overall this clinic has been a good place to work for. For me it was more than just a job I felt more of a family environment not just with the clients but with the employees as well. Management try there best to ensure that there providers are happy.
High Standards and a Company with Longevity for a Reason
Manager (Former Employee) – Los Angeles, CA – October 8, 2016
This is a company with high expectations but fair in it's evaluation. Employees are told of their expectations and given ample preparedness. Most staff who are new to the field may find this expectation rigorous but no more different than other agencies. Benefits are better than other agencies. Leadership is taken seriously and can be implemented at every level.
This is a company that will train you to be focus and be your best, perform your best and deliver services in the highest integrity. Working relationships are also based on your own skill level. In any company there will be good working relationships and not so good working relationships. One has to be willing to take responsibility for one's thoughts and actions that promote a positive environment in concert with working relationships, especially with regards to management. One's attitude towards the matter is everything.
This is a company that presents opportunities and growth. If one is able to be clear about one's reasons for being employed in the company then positive results typically follow.
fiscally managed resulting in consistent raises
slow moving when fast interventions are required, too many moving parts and systemic integration further needed
Receptionist (Former Employee) – Los Angeles, CA – August 5, 2016
Unprofessional environment. A lot of hostility among the therapists and the employees. The position was only temporary and I was grateful for that. Unhealthy environment. I would have never stayed on full time.
Case Manager (Current Employee) – Los Angeles, CA – May 26, 2016
I have been able to address safety concerns, created safety contracts with clients.provided linkage to community resources. I have also worked collaboratively with other clinicians with clients in order to improve mental health services.
Clinical Supervisor (Former Employee) – Los Angeles, CA – March 2, 2016
This is an excellent place to work, particularly for recent graduates. The agency offers free trainings each month on a variety of topics as well as an enrichment group to support new hires during the first 3 months of employment. Staff are held to a high standard with regard to professional conduct, accommodating families who have transportation barriers, and maintaining client records. Excellent benefits and incentives are offered, including a refund for unspent benefits at the beginning of each year and a $50 gift card is awarded to all staff who meet expectations with regard to service delivery to clients. In order to be successful at this agency, it is necessary to have (and maintain) a good work ethic and be able to view challenges as opportunities for growth.
Flexibility with work schedule; good clinical supervision; excellent benefits
Heavy workload; constant change with regard to workflows
Management (Former Employee) – Los Angeles, CA – January 8, 2016
Dysfunction reigns! It will make you so psychologically sick that you will actually wish you'd get run over by a bus just so you can be away from there for a bit. It will make you so physically sick that you will forget what it's like to feel well.
A pervasive lack of communication characterizes this place. You may get little to no feedback about your performance, and when you do, it’s negative and harsh. You may be doing the work of multiple people, yet it’s not unusual for some of the executive staff to take credit for your accomplishments. Meetings are a waste of time, lack in focus, and communicate a general malaise that “this is the way it’s always been done.” New policies are constantly ‘conveniently’ getting added to save the executive staff’s behind, however, often the executive management forgets to actually tell their staff about it and will act as if you are crazy not to know about it.
There are always rumors floating around the office (often stemming from exec staff), misunderstanding and favoritism. You will feel as if you’re back in high school all over again.
The HR ‘big lady’ and some of the other executive management staff will make comments that are meant to make you feel “lucky you have a job” as a means of controlling you. Some of the executive staff are toxic, unwilling to listen to others and feel as if their way is always the right way, always trying to control your every move but won’t ever lend a hand.
If you are looking to work in a place with a high staff turnover rate, poor morale that will cause you sleepless nights and feeling constantlymore... vigilant, then this is the right place. Otherwise, stay away!less
It's a revolving door, so you get to meet a lot of people
This organization thrives on bullying behavior and control
This job will lead to you becoming depress and suffering from PTSD
Clinical Therapist I (Former Employee) – Los Angeles, CA – September 7, 2015
The pay is low , the work load is ridiculous, you work 50 hrs plus .They don't pay overtime. The clinical supervision sucks. All they care about is making a specific amount of profit. The ratio to what they charge per client to the city to what they pay their staff it's called abuse. The pay is not the worse part of the job is the treatment and the trauma you gained from working their.
The clients and good therapist.
They are constantly threatening staff to fire them in order to get ppl to meet their demands.
Marriage and Family Therapist Intern (Current Employee) – Los Angeles, CA – July 17, 2015
Its DMH. You have to be on top of your paperwork or its negative vibes. The management team has tried to be better but the culture of the company wont allow for it. Turn around is high. Don't expect to see anyone there longer than a year.
Terrible working environment and impossible expectations
Therapist (Former Employee) – Los Angeles, CA – July 17, 2015
Working here made me feel like a car salesman. All the management cares about are numbers and the ability of staff to make productivity (65% overall 45% face to face). If you don't make your, numbers they threaten to fire you. If you do make your numbers, it's because you've worked 50-60 hour weeks and are completely burnt out to the point that you no longer feel helpful to your clients. One of the original benefits to working here was the supervision, but after all the supervisors quit, there was no oversight, no guidance, and no realization that people were leaving because the working environment is terrible. Every week it felt like someone was quiting. Worst job experience of my life.
benefits, salary, coworkers
micromanagement, productivity, lack of supervision
Just read the previous reviews and make a smart decision
(((scared))) (Current Employee) – los angeles, ca – November 21, 2014
If you like to live in fear, never receive guidance, if you love zero training, cold, unfeeling leadership, like to see your co-workers come and go, iciness, if you like to feel chaotic and unsettled, enjoy the feeling of hopelessness and just sheer, jaw-dropping idiocy this is your place. If you feel like you're better than that I'd suggest to forget this place exists.
Remember when you were young and believed that there was good in the world? Maybe you still do and want to keep your innocence as long as possible? Please do not work here.
Not a very nice place to work. This is run like a sweat shop. Overwork with stress is what you will get!!!
Management Staff (Former Employee) – Los Angeles – October 14, 2014
They have recently lost their top brass like directors and coordinators who have been offered better positions and a better work environment.
If you happen to get an interview please look around and you will see no smiling faces...None...and if you do they are from management and they are fake. They only care about their bottom line and that is it.
There have been changes and there are some managers that really are not in tune with the employees. It's a constant battle to keep up with all the irrelevant request that are asked of an employee.
Then you have staff that really don't want to be there and make the job harder. You find yourself doing your work plus the work that others don't do or refuse to do.
People that have been there for a long time make it worse by constantly thinking they are going to get fired or written up.
There is no work life balance and they are constantly creating polices so they can cover their behinds and leave you out to dry. If you want to earn your hours, do it, but keep looking.
There are non. The pay is not even worth it.
Toxicity, backstabbing, lazy coworkers, bad management, dead end job, no room for advancement.
Toxic..Very Toxic environment. Stay at your current Job.These people are Crazy..!! They need to be the Clients.
Employee (Current Employee) – Los Angeles – August 3, 2014
Was here for some time and finally decided to quit due to the toxic environment. The management, with exception of a couple of managers, are very toxic. The employees that have been there for a long time are also noting changes in the way the clinic is run and it's all about productivity.
If you already have a job and are semi happy you will be miserable here. Reconsider and the reviews that everyone has been posting are dead on.
Look else where.
Hump Day Lunches, Good benefits, good coworkers
Toxic, Distant, Fake, No room for advancement, management is not in tune with employees.
Clinical Therapist - Intensive Services (Former Employee) – Los Angeles, CA – July 28, 2014
Management expects you to complete all of your work within 40 hours, for both salaried and hourly employees which is not humanly possible based on the workload. The contract states each employee will have no more than 12 clients. Honestly 12 is incredibly tough to manage, or at least it was for me, and some people have up to 17 clients. It did not matter how many clients they throw at you there is no working from home and absolutely no overtime pay. If you do claim overtime, even a few minutes, you will be written up regardless of caseload. When you drive around and live out of your car (which is your life) seeing 12 clients a week (by the way clients generally do not want to be seen so you are chasing them down constantly) all the while keeping up with productivity standards and mountains of paperwork that you are not trained on, is realistically not realistic. When a team member quits or is fired (I believe there were around 12 people in a pool of about 60 total that were either fired or quit during my 8 month employment) the company will spend months saving money before hiring a new person for that role. When a position is empty the team is expected to not only complete their already heavy workload but also fill in the holes for missing staff. If you are new to Intensive Services this will not make much sense to you but each member of a team is vital and when one person is missing (and in some cases two) it is a system setting you up to fail. You will never complete your work and not one time will management say they appreciate your dual role, communicate the statusmore... of hiring another person, or just empathize with you. When I started they gave me 4 clients and 3-4 transfer clients. Not even a complete caseload except they hand you these clients and say "Okay, here you go". NO TRAINING AT ALL. From the simplest of things to the most complicated. Nothing. You will not even know which paperwork you need much less where to get it, who to ask, or where to return it when it's complete. The smallest things are never explained and forget about the bigger ones. The company states an open door policy but the opposite of open-door is true in Intensive. The director of this division is number one on the totem pole and you are reminded daily of this fact. She will lie, manipulate, bully, and do so many underhanded things that you will be shocked. There have been endless complaints about her to HR but it does nothing. If you want to take your earned vacation time get ready to wait and wait and wait for an answer. In my department within Intensive Services I would say 90% were actively looking elsewhere or completely miserable. Please, do not work in this division. The company itself seems like a great place from employees in other divisions but do yourself a solid and do not work in Intensive Services.less
Great benefits, Amazing direct clinical supervisors
The director of this division is a HUGE CON, Company does not follow through with advertised bonuses, Unrealistic workload, Zero communication with employees, No support for an extremely difficult position
Negative workplace and extremely micromanaging supervisors
Clinical Therapist (Former Employee) – Los Angeles, CA – May 6, 2014
Please think twice before accepting a job offer within the Intensive Services division. When I first began working for this department I sensed negative energy in the workplace right away and witnessed so many people quitting and getting fired that I found myself not feeling secure about my employment whatsoever. Every day when I would come into the office, employees were constantly complaining about management and stressing about meeting their productivity (which isn't just your overall productivity of 65% but also a separate face to face requirement of 45% which comes out to seeing 4 clients per day). With having to meet the face to face requirement, this job became nothing but a numbers game. In other words, at times you will have to chase down your most consistent clients and schedule to meet with them twice a week in order to meet your face to face productivity requirement.
I had worked for this company for less than a year and I already found myself feeling burned out after working 2-3 months. Unlike other places, this agency is not flexible in terms of being able to work from home and you're required to come to the office every day. You're also expected to start your day at the office. Finally, supervisors in this department (especially the director whom seems friendly at first) are extremely micromanaging and don't allow you to have any independence. This is definitely not a place for you to gain clinical skills if you're looking to grow as a clinician. You will just become discouraged and burned out from all the paper work and extremely high expectations of the departmentmore... so please think again!!!less
Competitive pay, BBS hours and supervision available for interns
Micromanagement, face to face productivity requirement, no flexibility in working from home
Former job lover (Current Employee) – Los Angeles, CA – February 20, 2014
Supervisors and managers in intensive services are disgusting. The worst is the director who insists that she hates being lied to though she is the biggest liar I have ever met. Other departments may be safe but do not take a job in this department. You will not learn anything to prepare you to take your licensing exam and will be too burned out to prepare on your own if you can make it past your qualifying period. The new management fired a handful of people when they started six months ago to set the tone and will start again soon, just wait. There is nothing to be gained here for anyone who cares to push themselves to be a better clinician. Didn't meet your numbers? (which is all anyone talks about) It's your head. Did meet your numbers? Get accused of fraud. Either way, it's micromanagement hell for even a very competent professional no matter what you do. This department had its problems before and clearly hasn't been working well for a long time, but new management has turned things into a miserable hole with a fear based monitoring system that will crush anyone's spirit and positive attitude. Don't even bother.
New management for Intensive Services are not for the employers or clients
Cinical Therpist (Former Employee) – Los Angeles, CA – January 2, 2014
I am a former employee of the clinic and the new management proved within weeks that she/thry did not care about the employees or the clients that were being provided much needed services. When I decided to be a Mental Health professional I did so to help children and families function at their greatest capacity, but found that difficult with the great expectations to get "numbers" (productivity). If you speak up about the difficulties with reaching productivity, the likely to be labeled as "difficult to accept change" and be bullied or terminated. Many people have been fired since hiring the new Director of Intensive Services and it's not due to the performance of the employees. If you are looking for employment opportunities, consider your professional goals and what you want to provide to your families and if good, ethical, life changing skills is your goal it will be extremely difficult to do so as this agency. Take your education to an agency what will not cause you physical symptoms due to stress and will help you develop your skills and be an A+ Clinician.
pay rate, some training available
management, staff relations, focus of employment is only on numbers