I would assist (Former Employee) – Orlando, FL – December 11, 2015
While at working at Louis Vuitton I was in charge of a variety of things. On a daily basis my team and I would receive, send out and merchandise shipments in back of house. On slower days when were not expected to receive as much shipment, I would assist out on the sales floor with clients. Through effective communication and evaluating my client’s needs I was able to always successfully satisfy my client in one way or another. During the holiday season of 2014 me and my team exceeded sales expectations and had the highest sales of all other Louis Vuitton locations in the region.
Customer Relations Specialist (Former Employee) – New York, NY – November 27, 2015
I immensely enjoyed the luxury sales experience. Louis Vuitton is a global, ever evolving brand that prides itself on top notch luxury goods and the service has to match. I provided that luxury service.
CLIENT ADVISOR (Current Employee) – San Francisco, CA – November 27, 2015
Providing the client the best experience they have ever had over the phone. Empathizing with the client. If first time purchase, share excitement! If a client calls and is upset, do everything and anything you can to find a resolution to satisfy the customer and engage him/her to reconnect with the brand again. Make a connection over the phone and welcome them with friendly vibes.
Client Advisor (Current Employee) – Chicago, IL – September 12, 2015
I come to work and change uniforms then start the day with a chat by managers. The manager will go through my area of the day, my sales goals and the focus of the day. I help the customers to choose the right product and offer them the best services. Everyone works together and very supportive to each other. Sometimes it will get busy during the day since we can only help one customer at a time and there are plenty of customers are waiting frequently during the holiday. I love working in this company as well as the team.
I enjoyed selling some of the most prestigious handbags and accessories. I got to meet awesome people while also learning how to deal with difficult personalities which came in handy when I decided to go into the medical field.
Service Specialist (Former Employee) – New York, NY – August 11, 2015
If you love to sell and look good then this is the place to be. I will say it is highly uniform with everything and very tedious. Other than that will provide with all the tools and foundation you need!
Busy, Constant, Not Very Progressive For Employees
Client Services Liaison (Former Employee) – New York, NY – January 28, 2015
Working with Louis Vuitton was an excellent experience and introduction to the luxury retail world. However, little compensation is provided to the company's employees. It is among the few luxury retail brands that do not offer comission to their employees and little to no recognition to its operational staff. Additionally, there are rarely accommodations made to clients in regards to store policies.