About Louisiana Machinery Company
Dependable delivery from Louisiana Machinery made meeting their tight deadlines attainable. Dean says, "Because the equipment was here on time, we said we were going to be there on Tuesday and we were there on Tuesday and that's what makes us look good. We were there the days we said we would be and did what we said we'd do. When you do a project – more... like this, you don't commit to selling them a piece of equipment; you are selling them a service."
The focus on customer service is a business philosophy shared by Louisiana Machinery. Dean says, "The thing I like about Louisiana Machinery and Caterpillar is everything they do is top of the line, first class, whether it's the condition of the equipment or how everything gets done. None of their equipment is second rate; everything is first class and that's how we like our business to run because of course, that's what our customers expect too."
In the end, both Southland Electrics Supply and Coushatta Casino Resort were very pleased with the outcome. "They (Coushatta Casino Resort) were so impressed with the enclosure, generators and maintenance people that for the first five days after the project had been completed, every time I talked to them they would say how nice it all looked. When you have a project of this size, it's important to have their first impression (visual) a good one," Dean says.
Southland Electrics Supply was pleased with the results they obtained from Louisiana Machinery. Dean says, "I was impressed with all of them. Everyone went above and beyond what we were expecting. Corey was on top of the enclosure lining up bolts for the muffler and you just don't usually see salesmen doing that. Carl was working until 10 or 11 o'clock at night after being out there in the weather all day. The guys from the casino had been gone for four or five hours and Carl and Corey were still there working."
Southland Electrics Supply has been in business since 2000 and is located in Jennings, LA. They are an electrical supplies wholesaler and also work in the oil field supplying oil rigs with explosion-proof supplies. – less – More from ZoomInfo »
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