Commercial Insurance Customer Service Representative
Love Insurance Agency - Willoughby, OH

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The primary responsibility of the Customer Service position is to handle the needs of the customer and assist the Account Executives as needed .

This is a full-time position that will provide valuable support to our teams. As the daily contact for existing clients, candidate will operate within the team’s client service strategy to ensure high quality service while taking in inbound phone calls, processing change requests, processing billing, providing proof of insurance, claims reporting & any other customer service related tasks.

Candidate MUST have experience with Commercial Auto.

Knowledge of our management system AMS would be a highly desired skill. P & C License is preferred but not required. License will need to be obtained within 45 days of start.

Desired Skills and Experience

Commercial Insurance Experience Required

Attention to detail & strong customer service skills are required

Initiative and analytical ability

Proficient with standard office software

Must be able to multi-task


About this company
Founded on the philosophy of customer service Love insurance is a leader in the insurance industry, developing innovative products that...