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Lowe's
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2,858 reviews

Lowe's Employer Reviews

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Compensation/Benefits
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Retail Environment
Customer Service Associate (Former Employee), Richmond, KY – May 20, 2013
A busy work environment. Many different areas, from Paint to Plants.
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Relaxed work environment
Loader/Unloader (Current Employee), Snellville, GA – May 19, 2013
Fun and productive environment. Good group of coworkers. Can be hectic at times.
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Fast Pace
Non CDL Driver (Current Employee), Norman, OK – May 19, 2013
Pros: making customers happy and seeing smiling faces.
Cons: long hours never knowing when getting off.
Arrive at work at least 30 min before shift to get ready. Print out daily manifest to see what needs to be delivered. Pull truck around to dock and open all product to verify no damages to product. Load truck in order of delivery from closest to furthest. Secure load and print all loading tickets. Call first customer and let them know your on the way. – more... When arrive at customer's house introduce yourself and ask to see were the customer would like their product's. Verify a safe passage to point from truck to location customer requested. Install if customer request and have customer examine product to make sure works and no damage done. Have customer sign loading ticket and thank them for their business.

Hardest part of the job is heavy lifting of product which averages 200lbs plus on most delivery's. – less
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WELL RUN COMPANY WITH ROOM FOR FUTURE ADVANCEMENT
Department Manager (Former Employee), Panama City Beach, FL – May 19, 2013
Pros: high on advancement
Cons: not as family friendly
GREAT COMPANY TO WORK FOR AND ADVANCE WITH HARD ORK WILL HELP YOU ADVANCE IN YOUR POSITIONS
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productive
Receiver/Stocker (Former Employee), Adrian, MI – May 18, 2013
A typical day was unloading merchandise and putting it on the shelves. I learned how to interact with the customers. The hardest part of the job is when we unloaded trucks, the most enjoyable was the smiles when the job was done.
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Not flexible with students.
Front End Cashier (Former Employee), Anniston, AL – May 18, 2013
very long hours on your feet in one spot. Management wasn't always willing or available to help. My co-workers were great people to have worked with. The hardest part of the job wa being stuck in one spot for 8 plus hours.
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A very chaotic and difficult environment to work in.
Receiving Manager (Former Employee), Fargo, ND – May 18, 2013
Pros: discounts on merchandise, some potential bonuses
Cons: working in a fear culture, long chaotic hours, poor scheduling, low wages
A typical day was hectic from start to finish, trying to stick to SOP and completing the necessary tasks in my own department, it was also required to help customers on the sales floor with no knowledge of the product or how to use it, etc.
Learned it was best to engage my employees at every possible chance to keep them in a positive mind set.
Management – more... at the store, district, and regional level was always very threatening making it very difficult to stay motivated as a department manager.
Co-workers were all hard working individuals who always felt their jobs were threatened if they did anything wrong.
Hardest part of the job was keeping my employees in a positive mindset even though upper level management promoted a fear culture in the work environment.
Most enjoyable part of my job was making sure my employees had every opportunity to go to the next level, get promoted, etc. – less
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Fun for a while but...
Department manager (Current Employee), georgia – May 17, 2013
Pros: health benifits
Cons: career growth/moral
I have worked for Lowe's now for almost 10 years and have been a department manager for the last 5. It is really become impossible to move up since the economy down fall. There is defiantly a ceiling on growing in this company. They try to change it every year with new gadgets and promos but all in all its who you know not what you know. I always wanted – more... to make this my career but now it is a job and nothing more. Customer service is impossible with the daily chores we must do and the lack of help is crazy. I wouldn't recommend this company for the long hall. I have worked in 3 different stores to give the company another chance but they need to improve there values and the care of there employees much like they want to improve homes. – less
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Lowe's is a great company that values mentoring and caring managers
Assistant Store Manager (Former Employee), Cape Coral, FL – May 17, 2013
Pros: fast paced and exciting environment
Cons: some managers have not adopted the new corporate philosophy and behaviors
As a performing manager at Lowe's, I assisted in growing the gross sales of every store that I was involved in. At the Estero location we increased sales by 22% in two years and in Cape Coral, exceeded the sales forecast goal set by corporate by over 6% in 2012.

As a manager that values development of my staff, I have personally seen 13 department – more... managers that worked in my area of responsibility promoted to additional responsibilities or to Assistant Store Manager positions throughout the district. – less
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Learning Experience
Cashier/Customer Service Associate (Former Employee), Austin, TX – May 17, 2013
Having no prior experience or really any knowledge of tools and building materials, Lowes really finds a way to expand as much knowledge to their associates
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Overall this is a great company to work for!
Cash Office Representative (Current Employee), Albany, GA – May 17, 2013
Pros: benefits
Cons: i cannot get enough training in the accounting field which is what i'm going to school for.
i really enjoy my job at Lowe's. I work in the cash office where I handle most issues associated with credit card accounts, receipt retrievals, cash overages and shortages. My job is very detail oriented and communication is essential. It involves researching and explaining overages and shortages on the daily business, printing and analyzing various – more... reports, and relaying certain issues over to management and loss prevention. I also have to step outside of my general area and assist with price changes and credit/SOS when these employees are on vacation. I have to assist at the customer service desk and on the front line registers when the lines get too long. Management is very understandable and helpful with issues concerning customers as well as employees. I enjoy meeting customers and helping them when needed. Most employees are fun to work with and are truely team players. I learn alot everyday in my general area as well as in other departments such as products that I have never seen before. The hardest part of my job is dealing with issues concerning customes that are beyond my control. I would have to go through the corporate office which requires time. My goal is to take care of the customer in a timely and respectful manner. – less
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Productive and advancement opportunities.
Customer Service Associate (Former Employee), Piscataway, NJ – May 17, 2013
A typical day consisted of me assisting customers with their purchases by helping them select the best product for any plumbing issues they had.
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company with the opportunity for advancement
Coach (Current Employee), Pittston, PA – May 17, 2013
good company for advancement with great co-workers. The long hours are tough to balance work/life.
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Worst place I have ever worked at
Cashier (Former Employee), Bloomington, IN – May 17, 2013
Pros: decent pay
Cons: extremely long shifts, disorganized, poor management
I was hired as a seasonal employee and requested a maximum of 20 hours a week because I was a full time student. Not only did they ignore my availability by scheduling me for times and days that I had class despite me constantly correcting them, I was also scheduled 30-35 hours a week.

The management was a mess, consistently under scheduling cashiers – more... on busy days. There was a serious lack of communication among the managers as well.

At one point in time I was told I could no longer wear headbands because one of the managers "didn't like them".

The icing on the cake however is due to mistakes made by a store manager. One week I contracted strep, went to the doctor and was told not to return to work for a few days. Immediately following my doctor's visit I went to the store and handed them a note stating this. By the end of the week I was still running a fever so I went back to doctor, recieved a note and called the store TWICE speaking to a manager to explain the situation.
On the Monday when I was well enough to return to work I handed a manager my SECOND doctor's note and even discussed my illness with him. When I tried to clock in I was unable to, same when I tried to login to a register. I brought this issue to the manager who informed me there had been miscommunication with HR and I had accidentally been terminated. He assured me I would be reinstated.
Fast forward two weeks where I still have not been reinstated besides being told multiple times that it would be taken care of. Finally the HR just tells me I need to reapply and even states that the managers I spoke with and handed a doctor's note to are denying that I ever spoke to them. I found this unacceptable. How dare the management of that store lie? I then contacted corporate telling them about my saga with the store.
I recieved a calla few days ago from the HR stating that they would reinstate me.

I am absolutely disgusted that not only was I wrongfully and incorrectly terminated but also that the management seemed to take no responsibility. Even at the time of the phone call with my reinstatement I was asked "if I had called in or given a doctor's note".

DO NOT WORK FOR THESE PEOPLE WHO CLEARLY DO NOT CARE ABOUT THEIR EMPLOYEES. – less
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Great Place
Customer Service Associate (Current Employee), Michigan – May 17, 2013
The store is very welcoming. I love it, its a great place to work
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Very busy workplace
Seasonal Cashier (Former Employee), Springfield, IL – May 17, 2013
Pros: learning about plants
Cons: the heat
Assisting Customers.
I learned about tools and plants.
Management was awesome.
Co workers were helpful.
Working outside on hot days.
Being inside where it was cool.
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Retail
Sales Manager & Management Trainer (Current Employee), St. Louis, MO – May 17, 2013
2nd largest home improvement warehouse.
Lowe's is a great employer.
You work plenty of hours and in management, your work / life balance is almost non existent.
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ONE WORD...SWEATSHOP (FOR THE FRACTION OF ASSOCIATES THAT ACTUALLY SHOW UP TO WORK.) HUM...
FORMER PRO SERVICES SPECIALIST (Former Employee), NEW ORLEANS, LA. – May 17, 2013
Pros: customers and selling
Cons: management
A TYPICAL DAY STARTS WITH A VISIT TO MY LOCKER, TO GET MY VEST. THE LOCKERS ARE IN THE BREAKROOM..... AND SO ARE HALF OF THE STORE EMPLOYEES... "ON BREAK"... AT 6:00 A.M. 3 HOURS LATER WHEN I TAKE A BREAK, GUESS WHO'S IN THE BREAKROOM? YEP, SAME "BREAKERS" AS BEFORE. AND THE DAY GOES ON. MANAGEMENT KNOWS THIS, ALLOWS THIS, AND IT BITES. THEY (MGMT.) – more... BITE. THE MANAGEMENT AT MY STORE WAS SO FREAKIN WEAK. ONE THING THEY DID ENFORCE... SLAVE DRIVING THE FRACTION OF EMPLOYEES THAT WORK. THE BEST PART OF THE JOB IS MY CUSTOMERS. – less
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Great place excellent rewards
Assembly Associate (Former Employee), Elizabeth City, NC – May 16, 2013
Working at lowes was fun however it can be stressful if you can't handle standing for long periods of time.
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Fast pace work but enjoyable place to work.
Lead dock employee (Former Employee), Cheyenne, WY – May 16, 2013
Unload trailers and move property to the right departments. How to move property fast and without mistakes. Management was always there to help. May co-workers were very helpful. Is all the heavy lifting you have to do. Working in a big warehouse and using all the different equipment.
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About Lowe's

No longer a low-profile company, Lowe's Companies has evolved from a regional hardware store operator into a nationwide chain – Read more