Outside Lawn and Garden and Customer Service (Former Employee), Russellville, AR – May 24, 2012
Pros: discounts at any lowe's, not just the one your at
Cons: change of schedule last minute
they work well with school schedules and days off. If they don't, it's usually because the computer system they switched to went down and they didn't get the request. If you talk to your manager though, they tend to try to help. Sometimes. They like to change your schedule the day of or the day before with out telling you. Then you end up late, and – more... it goes on your file. Thats the biggest issue. – less
Cashier (Current Employee), Lebanon, TN – May 23, 2012
I work as a cashier. I think Lowes is a very well run company that seems to keep a livable life-work balance. They hire very good managers who do their jobs well. The hardest part of the job is dealing with the public while the most enjoyable part of the job is also dealing with the public.
Customer Service Associate (Current Employee), Phoenix, AZ – May 23, 2012
Pros: is a good place to work, met new people.
Cons: the rotations, work three different shifts every day
it learn to be more up front with my cashiers and customers i learn to multi-task. i manage 20 cashiers day by day help them to solve problems and train them for greet customer service. solve the problems from customers that have issues with their payments assist them with finding products and answer questions or complains. all the cashiers are different – more... but nice with problems and i listen when they need to talk to someone. is tpo please everyone at the samething.when the customer calls bqack to the store and say that they are pleased with our service. – less
pull installers product, verify product before going out store. Confirm installation dates, product availablity, follow up after to ensure customers are happy with overall performance from our company, vendors and installers. Receive and process payments to vendors. Work with management when issues arise with customers unhappy with product/service. – more... Deal with Vendors when customers unhappy with product. Co-ordinate with co-workers to facilitate the order of stock and special order material; insure product is in tact. Confir with co-workers to meet customers needs. The hardest part of the job is an unhappy customer, the most enjoyable part is turning the unhappy customer into a happy customer that returns. – less
Head Cashier (Current Employee), San Antonio, TX – May 23, 2012
Pros: relaxed atmosphere
Cons: just a job, not a career
After working for Lowe's for 5 year, I have not been given the opportunity for growth or advancement within the company. I have been on several interviews for various positions in Lowe's, but have been brushed off, being told that I am too good at what I currently do there. I have a 4-year degree and years of experience in the customer service industry, – more... yet Lowe's is not willing to give me any opportunity for advancement. – less
Customer Sales Associate (Former Employee), Monroe, La – May 22, 2012
I loved all my coworkers. great relationship were built and learned more about serving customers in a bigger retail store. Most customers were older/elderly so you have to cater to them a different way
horrible place to work if you have plans for a future
Clerk (Former Employee), Brooklyn, NY – May 22, 2012
Management politics on the retail level is for beyond the norm. They offer you tuition reimbursement but no set schedule at all in order to set your class schedule around
Customer Service Associate (Former Employee), Atlanta, GA – May 22, 2012
Pros: spoke on intercom
Cons: had to stand by register
A typical day would be helping customers Learned how to juggle tasks and still remain professional The management was okay The co-worker were easy to get along with The hardest part of my job was working in outside lawn and garden The most enjoyable part of the job was seeing the different type of customers that came in the store
Customer Service Specialist (Current Employee), Killeen, TX – May 22, 2012
Pros: flexiblity, move around store, automatic 90 day raise, starting around 10 per hour.
Cons: 100 days of spring can be overwhelming, cashiers not given enough breaks.
the 100 days of spring are extremely hectic but great. If you are seasonal you can go from 40 hours a week to 18 to nothing. I am a regular part time weekend team member. You will learn every department in the store and have opportunities to pick any department during and after the 100 days of spring to move into a full time position. I like the stock – more... options but because I am part time I will have to wait a year. Overall I think being a cashier is the hardest part of the store, they receive the most arguments and complaints. Plumbing and Outside/lawn and garden are tough departments too. – less
Asst Store Manager (Current Employee), Gainesville, FL – May 21, 2012
Pros: stock options
Cons: rotating schedules
Great experience. Started as a cashier in 1997 and 15 years later have experience a great knowledge of home improvement. Having 14 years of manager experience. I have enjoyed the mentoring of employees and growth of the company. Looking forward to more experiences and challenges in the future.
