A very chaotic and difficult environment to work in.
Pros: discounts on merchandise, some potential bonuses
Cons: working in a fear culture, long chaotic hours, poor scheduling, low wages
A typical day was hectic from start to finish, trying to stick to SOP and completing the necessary tasks in my own department, it was also required to help customers on the sales floor with no knowledge of the product or how to use it, etc.
Learned it was best to engage my employees at every possible chance to keep them in a positive mind set.
Management – more... at the store, district, and regional level was always very threatening making it very difficult to stay motivated as a department manager.
Co-workers were all hard working individuals who always felt their jobs were threatened if they did anything wrong.
Hardest part of the job was keeping my employees in a positive mindset even though upper level management promoted a fear culture in the work environment.
Most enjoyable part of my job was making sure my employees had every opportunity to go to the next level, get promoted, etc. – less