Sales Specialist Millworks (Former Employee) – San Jose, CA – August 12, 2013
Helping customers with day to day home improvements to there homes. from decks to windows to roofs. Hardest part of the job was making sure to get the customer what they wanted was what they were looking at.
Customer Service Representative (Current Employee) – Houston, TX – January 12, 2017
A retail hardware store with excellent customer service , Cashier is to provide excellent customer service because it is the last contact with the customer for a lasting impression of the customers experience with Lowe's . Management and coworkers are very supportive and helpful in every way. The most enjoyable part of the job is to know you gave the best customer service to every customer.
Pro Services Specialist (Former Employee) – Rochester Hills, MI – January 17, 2017
Working at the pro desk itself was great but after 6 months or so, it was all about pro service sales numbers and credit card applications. Constant harassment about sales numbers and credit apps. Management had us going door to door to businesses to ask them to shop at Lowes. They even had us sit in Home Depots parking lot and write down phone numbers on the contractor vehicles, then call them and try to convince them to shop at Lowes instead. Too low of sales tactics for me. Management lives and breathes numbers.
constant harassment about sales goals & credit card apps.
I admit, the greatest pleasure derived from Lowe's has been helping folks find the solution to their home, or work needs. In this I was happy to be able to assist possibly thousands, to do just that. As in all workplaces, there were great managers, and workmates along the way, helping me to achieve my goals. The downside being, a lack of personal advancement. I like to grow, nurture, become my work, and help the company to grow, as well. In this, only I found myself wanting to aspire, while being great at my work, I was held back from advancing further. For this alone, I moved on.
Great clientele, some incredible work associates, freedom of expression
Great people to work with, and Lowes helps their employees love where they work
Customer Service Associate (CSA) (Current Employee) – Lisbon, CT – January 11, 2017
I enjoy working at the Lowes in Lisbon because I enjoy talking to the customers and learning about them so I in turn can help them with their home projects. Also, at the Lisbon store, the employees are like family. We have fun, help one another and work as a team to get the job done.
Management is great, and is always there to help you. They do the same work as we do to help each other.
part timers are limited to only 25 hours per week.
My job here at Lowes is fantastic. Typically each day I take 90 to 120 phone calls resolving problem tickets that are submitted the Lowes store associates.
My management is great, they really work hand in hand with their employees and help develop the team. They also offer career planning help. My co-workers are all like family. we get along really well and have a lot of fun as we work though our day.
The most enjoyable part of the job is with every problem I solve I am helping others love where they live.
Human Resources Manager (Former Employee) – Monaca, PA – January 4, 2017
Low pay and lots of pressure. You are responsible for blowing sunshine up everyone's butt and making sure everyone is happy or you are the one who takes the blame when they aren't. This job is horrible and no one respects you. You take the blame for not being trained and for low EOS scores. Be prepared to want to cry most weeks. They think one person can change the entire store but with old school employees it's nearly impossible. It's also impossible to let go of horrible employees but then you are questioned why nothing changes. Don't accept this position.
Customer Service/Cashier (Current Employee) – Niles, MI – January 10, 2017
Could be a great place to work with a few changes. Company tries to hold employees down to part time status. And they hire from outside more than promoting from within. Also hours can be very hard to come by, especially in slow times of the year. Management at my store at least was very underwhelming. In some cases hard to find and unwilling to help. Office politics run rampant. If you're not in with the "in crowd" good luck getting anywhere. Lowes may be great, but my location isn't all its cracked up to be.
Wages, flexibility of schedule
Office politics, hard to find full time positions or hours
CC Base Agent Plus (Former Employee) – Wilkesboro, NC – December 28, 2016
The job and people are fantastic, but you better hope you don't get sick. I was diagnosed with ovarian tumors in October 2015 and my doctor put me on medical leave in early November before having surgery. Needless to say my FMLA paperwork was handled incorrectly by Lowe's and Reed Group, and that caused me to lose my job due to paperwork "not being received" or "lost". I was told by management I could either be terminated for absences or resign. Lowe's will tell you everyone is "family" but when it comes down to it they just don't care.
Pay, benefits, time off
Adherence policy is super strict, performance reviews are stressful
Customer Service Associate (CSA) (Former Employee) – Havertown, PA – January 14, 2017
you will have a stable job; as far as promotions, politics are involved among management and associates. The pay is average around 13 dollars an hour. when it comes to co-workers, if you have a good workers acting like team players, you will have a good working environment. If you have unproductive individuals, this will make your experience at lowes very difficult. the hardest part of the job is when lowes is under staff. the management team will make to you double the work you usually do.
Department Manager (Current Employee) – Florence, KY – January 12, 2017
The Florence, Ky Lowe's flooring department makes for a fast-paced, hectic day, every day. This past year the department amassed nearly 3.5 million dollars is sales.
It's challenging in that you've got to manage customer flow, issues, building install quotes, upkeep and your associates. All in a department that stays regularly understaffed(not my doing), and heavily shopped. While I've learned to handle all this, it certainly can be a challenge. But one that I enjoy.
Data Entry Clerk (Former Employee) – Indianapolis, IN – December 23, 2016
I have two reason for me reaching out to you are: 1) at some point in the past you were exploring new insurance for Home, Auto or both. 2) I'm looking to expand my customer base by offering a no obligations insurance analysis. Now I have been in the insurance industry for the last couple of years, but I have recently started with the PMG Group powered by Allstate. One reason that I'm excited to be with this office is Allstate is offering a range of new discounts and incentives for new customers.
I would just need a few minutes of you time to get preliminary information and then I can send you a personal proposal for you records.
Driver (Current Employee) – Pennsylvania – January 10, 2017
The corporate rotation schedule makes it hard to have much of a life outside of work providing different days off each week of the month... learned that I am not a big fan of retail or the management style related to same...coworkers are often hastily selected to fill a slot and in thise situations, not the best of people to work along side of... the hardest part of the job is that the whole system is run poorly unnecessarily creating daily chaos and more work and time out than need be...the most enjoyable part of the job is being able to satisfy the customer's expectations or at least improve and/or correct the situation when they have been misled in some way by another employee
Customer Service Representative (Former Employee) – Garland, TX – January 17, 2017
Start working at fire wheel Lowe's in Garland Texas in the lawn and garden department. I enjoyed working in the lawn and garden department and would prefer to have stayed in the department. The manager decides to move me into plumbing department with no knowledge or experience in plumbing. They did not properly trained me or give me any training in this department. Then when I cannot meet customers expectations they write me up. I was hired in as a customer service representative not a specialist and expecting me to do a specialist job. Unprofessional managers and set you up to fail.
Overnight Stocker (Former Employee) – Edgewood, GA – December 16, 2016
Exceptional understanding of counting, inspecting and checking in merchandise Outstandingly vigilant in applying sensor devices to merchandise as needed Hands-on experience in transporting orders between retail stores and storage cages Well acquainted with writing merchandise salvages and transfers for the retail outlet Highly skilled in stocking shelves, folding, hanging and placing merchandise in stock rooms and selling floors
Night Stocker/Shipping and Receiving (Former Employee) – Leesville, LA – December 16, 2016
At first, the job felt very much like a throw away corporately owned time-waster, but quickly it engaged me physically and mentally. It provided challenge for my puzzle-solving and bodily skills. A good environment that I took much pleasure in. I enjoyed my co-workers and the shipping/receiving manager that I worked under was possibly my best and favorite boss ever.
Great environment, nice folks, and a good schedule.
Delivery Driver (Current Employee) – Edwardsville, PA – January 15, 2017
A typical day of work as a delivery driver for Lowe's consists of hard demanding work in the delivery of appliances, and other products to customers homes or businesses. The hours can vary on a day to day basis which can interfere with ones personal life. My co-workers and I are like family and work together as a team very well. My most enjoyable part of the job is being able to provide excellent customer service to our customers as well as resolve any issues that may arise upon delivery.
One of the good parts about working at Lowes was it gave me the opportunity to earn my certification for forklift operation and be able to move on to higher paying jobs to gain more experience. I never had problems with co-workers but ran into a few issues with management. The hardest part of the job wasn't the work but it was trying to remain professional in a non professional environment.
DEPARTMENT MANAGER (Former Employee) – Schertz, TX – January 16, 2017
I learned a lot with this company. If you are willing to learn they will help you. Management was good. Co-workers were great people. The hardest part of the job was lifting heavy items and not getting help at times. Most enjoyable was setting up and creating our first ever Market Event in San Antonio. I was about 50% in charge of this. Corporate came in from out of state and was amazed.
pay was a little low for all the work and knowledge someone may have.
Cashier (Former Employee) – Sulphur Springs, TX , Mansfield Texas – January 4, 2017
It depends on the store you work at I was originally I. Sulphur Springs Tx and transferred to Mansfield Texas most of the managers in Sulphur Springs were good and did there job. When I transfered to Mansfield it was totally different. The store did a lot of things different and I had told them before I started I had another part time job and gave them my hours available. I was still scheduled to work when I had to be at my other job.
1 hour lunch
Management not very supportive, crazy work schedule
Supervisor & Head Cashier (Former Employee) – Glen Burnie, MD – December 21, 2016
: Managed all checkout functions by processing sales transactions and refunds. Monitored cash drawer transactions maintained at the checkout area. Provided coverage at cash registers, as needed. Directly supervised 10-15 employees and Provided one-on-one training for cashiers. Conducted an inventory control system to minimize merchandise shrinkage. Monitoring/Assessing performance of individuals, or organizations to make improvements or take corrective action. Maintained records of special item orders.