Former Installed Sales Dept Mgr.
Pros: pay, bonuses, coworkers
Cons: stress, anxiety, no life outside work
If you are slightly insane, have no life outside of your job, can handle daily complaints - relentlessly, can tolerate customers whining, threats to sue, ignorance, arrogance, and hold their hand through a resolution.. if you can deal with the obsurd with a smile, appease management and make tough financial decisions that will ultimately fall back on – more... you.. if you can make house calls to hoarders and have the backbone to show up at a disgruntled customer's home with no bullet proof vest.. if you can manage expenses and project manage and have good time management skills.. if you can comfort your employees after a customer exploded on them and then call that customer back yourself.. if you can interface with all departments, vendors & customers, multi task nonstop, reply to emails with caution, cover your butt and keep a clear mind.. if you have knowledge of installation and are quick to learn.. if all of this is Ok with you, then you can do it. Join the ranks of the slightly insane and the most overlooked thankless position with the company. The rewards are your personal satisfaction and knowing you did your best. If you're Ok with that, you can do it. Not for the faint of heart. Be for warned.. it takes a special breed. Be sure you know what you're getting into. If you're not scared off by this review, you can do it! – less