I felt so out-of-place there... former employee
Call Center Rep/ Patient Scheduler (Former Employee) – Maywood, IL – June 11, 2017
I worked for Loyola several years ago, around 2007-2008. I do not think I was there for a year. I worked in the Call Center Scheduling patient's appointments for doctors. My training consisted of me sitting with some skinny young guy, who thought he knew everything...did not teach me a thing, He was very young and immature, and explained everything to me very quickly even when I asked him to slow down or go over some points with me. I found it useless going to management, they did not seemed equiped to handle stressful situations. The guy who I sat with for over 2 weeks, did not teach me a thing! I learned the basics on my own because I had some experience with Epic. I don't know, maybe he was hoping for one of his high school friends to get the job. Anyway I felt like I was in the Twilight Zone most days there. I found the enviornment at the center very hostile, almost intimadating. I quit after a couple of months. I should have filed a complaint with EEOC.
I hope things have changed, that was a while ago,.. I do not know, but my experience was awful! So take my warning and Tread carefully at this company, if it was anything like it was, when I was there...they could be headed for a huge Law Suit one day from one of their employees...
Beautifully designed Hospital
Horrible training, Horrible Management