Small business with aspirations greater than abilities
Client Care Executive/Account Manager (Current Employee) – Philadelphia, PA – June 3, 2014
While I've learned a lot at this company, much of it has been "what not to do". Company direction from management changes weekly, if not more often, to the detriment of the company. Long term projects are started, stopped, forgotten, worked on by a new team, and stopped again, with no real progress made. Clients receive either our full attention, or nothing at all, depending on when they came on, if they're making noise, or the CEO's personal feelings towards them.
There are some positives, of course. Individual employees are generally not too micromanaged (depending a bit on local office managers), there are some great, supportive coworkers, the company pays for you to go out to eat on Fridays, and they've got likely the best Christmas party I'll ever attend.
free lunches on fridays, excellent christmas party, relatively low micromanaging
chronically "scattered" management