LTD Financial Services Employee Reviews

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Fast-paced and fun
Collections Specialist (Former Employee) –  Southwest freeway, houston, TXJune 19, 2017
Work at LTD Financial was fast-paced, unique and exciting. You have the opportunity to develop solutions for families. It was a wonderful experience. I really wish they could extend my hours.
Cons
Short contract term
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Collections Representative
Collections Representative (Former Employee) –  San Antonio, TXMay 24, 2017
It was a very interesting company that offered benefits and bonus for employees. There was teamwork among groups and was fun to work at. I enjoyed working at this company as a team player.
Pros
teamwork
Cons
long hours
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Do NOT Work Here!!!
Account Representative/Collections (Former Employee) –  Houston, TXMarch 2, 2017
They keep changing the pay scale so you never get a bonus check. The managers have their favorites so they are the ones to get the best accounts. Constantly changing the hours you work at last minute.
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Some staff were Professional
Account Specialist (Former Employee) –  Houston, TXJanuary 24, 2017
I develop a repor with staff and co workers, also learn alot during training. There were some unprofessionalism that took place and the dress code policy was not strict enough. There was a few incidents of some staff fighting on the property as well.
Pros
one hour lunch
Cons
not that professional
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If you are into collections its a good place to start
Account Representative (Former Employee) –  Houston, TXJanuary 9, 2017
If you are into collections its a good place to jump start that type of career. A fast paced high pressure stress environment.
Pros
na
Cons
na
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This is fast pace and stressful
Collection Manager (Former Employee) –  Houston, TXNovember 27, 2016
This was a call center and bill collections. We had many requirements on a daily, weekly, monthly basis. You had to make a certain amount of calls, dollars collected, rules to follow, reviews and monitors to complete. When things went good everyone was happy and when it was bad everything was bad.
Pros
The money was good.
Cons
This was a stressful job and hours were draining.
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Horrible experience
Account Representative (Former Employee) –  Houston, TXSeptember 5, 2016
I hated going into work each morning. Management had their favorites and if you weren't one of the favorites you did not get the good accounts. Bathroom breaks were monitored like in high school. Very unprofessional environment.
Pros
Monthly games to win extra tax free money
Cons
Poor leadership, high insurance rates
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Collector
Account Recovery Specialist (Former Employee) –  Houston, TXJuly 22, 2016
You will be constantly working under pressure. They work with a variety of different financial companies.
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Decent Job
Customer Service Representative (Former Employee) –  Houston, TXJuly 10, 2016
Decent job, but there is a high turnover rate. The hours are midday and then a turnaround shift at 7 AM. The environment wasn't the best, but it was tolerable. Unless you were good at collecting delinquent payments, there is little room for advancement.
Pros
Easy to get hired
Cons
Little room for advancement, crazy hours, difficult environment
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Great company, awesome managers, fun Christmas auction every year!
Account Resolution Specialist (Former Employee) –  Houston, TXJanuary 27, 2016
Collections with delinquent loans and assisted borrowers with repayment plans, loan modifications, short-sales, deed in lieu of foreclosure. Negotiated short-sales on 2nd liens with realtors and brokers, interacted with title companies and bankruptcy attorneys.
Pros
To provide borrower with loan resolution and keep them out of foreclosure.
Cons
When borrower doesn't qualify for any type loan resolution and gets foreclosed.
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accounts representitive
Account Representative (Former Employee) –  Houston, TXOctober 11, 2015
The only thing I liked about this job was that there was a set schedule. Management sucks, pay sucks the only benefit to working there was the covered parking and if you were enough of a suck up you would move up to the MIT position. this is a decent job to have as you seek further employment.
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High Expectation Collection Company
Collection Representative (Former Employee) –  Houston, TXOctober 2, 2015
The workday consisted of various collection task multiple clients.

I learned additional techniques for 3rd party collections.

The management was a pleasure to work with and always available.

The co-workers were great people.

The hardest part is contacting the customers by phone.

The most enjoyable is collecting a full payment on a past due bill.
Pros
Great structured collection environment.
Cons
It takes time to move up to the more productive clients to get bigger bonuses.
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Very Goal oriented
Account Representative (Current Employee) –  Houston, TXSeptember 26, 2015
A typical day at LTD is you learn how to manage personal accounts for Huge Company's in which people owe back to.The management of each team could better managed a team as a whole to make budget, the hardest part of the job is collecting from consumers that don't want to pay their balance which is negotiating ,and the most enjoyable part if the job is hitting your budget and going into bonus
Pros
Games where you can with non tax money
Cons
dictate your restroom breaks
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Micro managed like a slave plantation
Account Representative/Collections (Current Employee) –  Houston, TXSeptember 25, 2015
This employment started out ok but then the micro management . Its like we are children. A lot of changes takes place ridiculous dress code
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Collections is a learning experience
Debt Collector (Former Employee) –  San Antonio, TXSeptember 23, 2015
Typical day dress for success, handled all voice mail, and proceeded to my out bound calls. I handled ever call with great customer service
Pros
Benefits
Cons
Collections isn't for anyone
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A typical day is making alot of calls, I learned alot working there, management has favorites and the hardest part is listening to consumers curse.
Account Representative (Former Employee) –  San Antonio, TXSeptember 16, 2015
I would not recommend anyone to work there. There are a few incentives but the over all work place is not too good. The only enjoyable part of working there is working with nice co workers. Only a few of management don't have favorites.
Pros
Off on Holidays and some contests that they run are fun and make it enjoyable.
Cons
too much favoritism, and need to watch your accounts or favorites, will get a hold of them and not say anything
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Great Place to work
Professional Debt Collector (Former Employee) –  Houston, TxSeptember 13, 2015
If you are looking for a position that will help you communicate with people, this is a very good place to start. Customer service is key and attention to detail is what makes these stores stand out.
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Daily Work
Account Representative (Current Employee) –  San Antonio, TXAugust 25, 2015
Maintain finances while following multiple state laws daily
Communicate both written and verbally
Handle multiple telephone calls daily
Meet daily/monthly budget quota
Customer service
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Overall its a great work environment.
Customer Service Account Representative (Current Employee) –  Houston, TXAugust 16, 2015
Typical day: Making outbound calls/ taking inbound calls... I've learned that in collections when dealing with different types of personality you have to adjust...We have a job to do so we must adjust to the situation.
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Good benifit packet great work hours.
Training Manager (Former Employee) –  Houston TxAugust 10, 2015
Training new employees. Learned how to spot potential in people.
Worked with a good team of co-workers as part of the Training staff.
Mixed emotions about management. Had one of the best but unfortunately the bad ones carried more weight.
the hardest part was having to recommend dismissal of someone.
The most enjoyable was enjoying their success with them when they were released to the floor and they hit and exceeded their budget.
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Overall rating

2.9
Based on 62 reviews
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Ratings by category

Work/Life Balance
2.7
Compensation/Benefits
2.8
Job Security/Advancement
2.6
Management
2.5
Culture
2.7

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