Lumber Liquidators Employee Reviews

Found 180 reviews matching the search
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Could be better
Store Manager (Former Employee) –  Lafayette, LAAugust 15, 2017
A good honest job where you work hard and meet good people. The actual work was satisfying. Micro management has become a strong issue and makes what shouldnt be a complicated job just that. Complicated. Benefits are very good, but not strong enough to keep for long term.
Pros
Great benefits, honest hard work
Cons
Micro management beyond what is necessary
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Need new managment
Customer Relations Specialist (Former Employee) –  Toano, VAAugust 10, 2017
This would be a good place to work, if the management staff listened to the employees that do the job, instead of saying what they think is best......
Pros
Great employees
Cons
Bad managment
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Productive and fast moving environment
Order Support Specialist (Current Employee) –  Toano, VAJuly 29, 2017
Lumber Liquidators is a great place to work but can be extremely stressful at times. I have moved up the ladder while working there and it's overall a great place.
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Team environment
Installation Sales Manager (Former Employee) –  Houston, TXJuly 28, 2017
The company business model allows for great teamwork and that makes working at LL great. I had a blast working at LL but left because I didn't have an opportunity to advance.
Pros
Teamwork environment
Cons
Light staffing
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productive
General laborer 2 (Former Employee) –  Toano, VAJuly 21, 2017
Very good place to work at good company as well management is well organized good people to work around. Very nice building provide food had to pay for it of course.
Pros
n/a
Cons
short breaks
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Quality
Quality Inspector (Current Employee) –  3000 john deer rd toano vaJuly 19, 2017
My day starts with me checking the inventory to see what wood Is available for me to inspect. I've learned how to cull out defected pieces of wood also to work with new software programs. The management is good and laid back I only see them when they need a job done. Workplace energy is good everyone is friendly and social easy to get along with. When we have a few projects and new wood coming in all at once trying to keep up some days is a hassle by the end of the week everything straightens out. Most enjoyable part of the day when its time to go home love to work but love my family more.
Pros
Cheap Insurance / great atmoshpere
Cons
Small raises
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Stressful place to work.
Customer Care Specialist (Current Employee) –  Toano, VAJuly 19, 2017
The company lacks structure and organization. However, a recent change in CEO is bringing some changes that may help to improve the company and culture.
Pros
Some positions are work at home
Cons
Inexperienced Management, Few Opportunities to Advance, High Turnover
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Don't expect a life and don't expect management to care
Employee (Current Employee) –  Rather not sayJuly 16, 2017
You will work long hours and not get to see your family very often. The stores are never fully staffed and when it is staffed it's just 3-4 people when there should be 5-6. Store managers are expected to work at least 50 hours a week and there are many times you are working 6 days a week. You are given plenty of PTO , but usually can't take it because you are always understaffed. Great job for a single person who only wants to work . Horrible job for people with small kids. When you bring up an issue you are basically told go find another job. Think twice before you start here, most people don't last long.
Pros
It's a job
Cons
Management expects way too much and couldn't do the job themselves
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Amazing Experience
Assistant Store Manager (Current Employee) –  Woodbridge, NJJuly 13, 2017
The company was amazing with training and of course management. The monthly bonus was also a big plus when being part of this great company. The schedule is very flexible as well as time away as in PTO.
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Was fun to work sometimes mostly not.
Sales and Product Specialist (Former Employee) –  Scarborough, MEJuly 7, 2017
Absolutely no room for advancement. Upper management cares very little for customers or the employees.The warehouse environment was nearly toxic with backed up human sewage. Exposed electrical wires and faulty security system we just a few of the issues. Sheet rock falls from the ceiling, The list goes on and on.
Pros
Free water
Cons
Hot/Freezing temps, touch all freight, dirty poorly ventelated.
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Needs work
Team Lead/ Customer Relations Specialist (Current Employee) –  Toano, VAJune 18, 2017
The health benefits are the best. The corporate office in Toano VA is the worst. The management is bad needs lots of work. The customer service department is over worked understaffed and under paid.
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Easy
Material Handler (Former Employee) –  Sandston, VAJune 9, 2017
Loved the job. I hated when my temporary service ended with them. Easy work and all you needed was to ask someone for help and you would get it. The worst that happened was working by myself once.
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Overworked for little pay.
Sales (Former Employee) –  Cleveland, OHJune 8, 2017
The job is very physically demanding. the work load is dumped on one individual instead of being shared upon all the employees. The managers favored certain people.
Pros
nothing
Cons
no brakes, but they take lunch out of your check
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Installation Project Coordinator
Installation Project Coordinator (Current Employee) –  Richmond, VAJune 5, 2017
Coordinate Lumber Liquidators Installations Services operations between and with Customers, Stores and Installation Providers. Communicate with store associates to drive sales of the Lumber Liquidators Installations Services. Adhere to SOP’s to achieve and exceed customer experience, maintain performance metrics, while adhering to company policies, compliance and regulatory standards. Ensure Installation Providers have clear instructions of what the scope of work is. Follow through after completion to ensure client satisfaction.
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fun but stressful
Assistant Store Manager (Former Employee) –  Tampa, FLMay 31, 2017
learned a lot, quick advancement, overall great place to work can be stressful at times. very competitive, weekly conference calls to keep every one on the same page.
Pros
lunch break whenever
Cons
long hours.
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Productive, highly competitive fun workplace
Sales and Warehouse Associate (Current Employee) –  Clinton Township, MIMay 24, 2017
This is an very up-beat competitive work place. I have gained so much knowledge of the flooring materials and I am humble with the connections and experience i have gained working in this location.

The managers are great and they make it into a fun and inviting atmosphere. Sometimes during the work day things get a little tense due to customer service or customer concerns, but everyone works together to achieve success.
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Not a good job
Installation Project Coordinator (Former Employee) –  Toano, VAMay 23, 2017
The company sold flooring that has issues.They have fired the companies founder and hired Lowes Corporate staff. They have let go of over 100 employees( siting over head and expences to high ) and did very large sign on bonuses to their friends. Some of these bouses over 50,000.00. They are letting go of people who had been there over 10 years.
Pros
None
Cons
No leadership
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Great place to work and move up.
Management (Current Employee) –  San Jose, CAMay 20, 2017
Great management, great set of employees and a great way to move up if looking for a career in sales. Great healthcare for family and myself. Overall great place to work at.
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Nice place to work. Sales based.
Assistant Manager 1 (Current Employee) –  Dallas-Fort Worth, TXMay 20, 2017
The job is great. Fun. Easy. Downside is upper management is on you alot. There are ups and downs with every job. They will expect that you do it their way and only their way.
Pros
Fun and easy work. Pay is not too bad either.
Cons
Upper management can be a hassle
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Stagnant positions
SALES ASSOCIATE/ WAREHOUSE (Former Employee) –  Fort Myers, FLMay 6, 2017
There is just not enough room for advancement in this company but they are very laid back until it's time to work and anyone and I mean anyone who works in the warehouse is getting the slave treatment because no one is going to help.
Pros
paid weekly, and monthly bonusesq
Cons
no Saturdays off
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Overall rating

3.5
Based on 184 reviews
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Ratings by category

Work/Life Balance
2.9
Compensation/Benefits
3.6
Job Security/Advancement
3.2
Management
3.1
Culture
3.2

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