Pros: receptive, personable managers and co-workers
Cons: disconnect between franchise employees, corporate management
Department, Store and General Managers are all quite receptive and personable. However, there is a remarkably low level of personal or professional loyalty toward the company on behalf of employees. The values that are inculcated upon hiring are seldom practiced; there is a greater pressure to conform than to innovate. Company structure likewise inhibits new ideas and innovation from a bottom-up perspective, again for the sake of 'consistency' between franchises.