Lush Cosmetics Employer Reviews

working here was a blast, we get to talk about awesome products all day and giver facials and arm treats. The management is great but some of the girls are catty and dramatic. There was nothing hard about this job really, maybe just having to learn what each and every ingredient do. The most enjoyable part was the dance parties.

It's a unique experience to work at LUSH. you learn so much about the products and the company. the management was okay overall but one or two co-workers were ratchet. the hardest part of the job was being a seasonal hire and them not being able to keep all their employees.

A typical day at work for LUSH was always a sense of anticipation. Getting to know people who love LUSH products with enthusiasm was intriguing and fun. I learned that I do not have to sacrafice style and beauty for less. Management did their best to accomodate our needs and customers needs. My co workers were as involed as I was. We loved the products – more... and what it did for the enviornment and our lives. I cannot truly say there was a hard part pertaining to the job. The most enjoyable part was testing out each product for first time customers. – less

Lush is a HIGHLY culture oriented company, with many worthy things to credit to its name.

Any drawbacks would be considered on an individual basis from location to location. As with most environments the people make the place (or break it).

It is a respectable company, with a strong sense of self-identity.

Every day brings something new and exciting. Lush really lets you get to know your customers as people and you really be yourself here. If your intrested in learning alot of awesome and cool stuff about skincare, than this is the place. Your co-works are generally the nicest coolest people. The management is usually pretty cool but will depend on the – more... store. Each store has their own set of rules and standards. The hardest part of the job will be learning all the information that they give you about their products. But the most enjoyable part is the fun enviroment. – less

Very long days, with poor management. My main priorities were product knowledge - the products were amazing - and customer satisfaction.

fantastic company to work for with a real concern for human and animal rights and environmental issues.

I was good during the busy Christmas rush. Good bonuses and friendly atmosphere. The fumes and powders were a bit much and was unable to tolerate it for extended periods.

A typical day at work would to be to clean the shop and make it look presentable (half an hour slot in the morning for this) before opening up to customers. Lush have a big policy that all customers must be spoken to, as many people enter the shop without having a clue with what they're looking at! Requires really good knowledge of their products, what – more... they do, and their ingredients, but after explaining it to many customers it begins to stick easily. There are several things to be done: Speak to and help customers, clean down sides, make sure all testing bowls have warm water, top-up products, visit the stock room to re-stock.

My social skills improved greatly and I learned how to create a balance between fun and professional - in Lush, you have to be professional enough to guarantee great service and to help the customers best, but you have to have quite a fun and bubbly personality to make the process a lot more enjoyable. It also includes giving demos to customers (for example trying out a cream on their hands or showing them how a bath bomb works in the tester) so you have to be quite open.

I'm sure it varies between store to store, but the co-workers were all like a very big (and accepting!) family. The management are all friendly and understanding.

The hardest part of the job would have been during the busiest days (such as close to Christmas), as you must talk to every customer who enters as well as making sure the tester bowls are warm etc.

The most enjoyable part is the small competitions the management set up to encourage you to make bigger sales - competitive, but fun! – less

easy to advance. great people and bonus'. pay was reasonable and work was diverse.

i learnt many skills on how to approach customers and what to do in difficult situations. Overall my co-workers were delightful to be around as they made me feel welcome. But the most enjoyable part was to see a happy customer go away with a smile on their face.

Everyone from the factory to the sales floor is extremely passionate, well educated on products.
There is no one working there who does not love their job.
A lot of love, care and passion goes into each sale, the job may seem high stress due to the popularity of the type of cosmetics (vegan, vegetarian, Eco-friendly ect), but the customers are just – more... as passionate as the employees.
Always fun and extremely innovative company.
You learn a lot about how the body works, why and how to use natural products to cycle it back into normal cycles, aromatherapy, environmental issues, lots of political petitions and awareness, always news or something to be educated on.
Managers are extremely passionate, loving and excepting. Guiding and very knowledgeable.
Co-workers become like family, you all share values, common goals and passion about products, work ethic and over all customer experience.
Hardest part of the job is being able to remember how products benefit and ingredients. Just takes practice, *I made cue cards*
The most enjoyable part is everyday, every sale, every happy customer, every person who comes back, and building long lasting relationships with every customer. – less