Working with residents is great but if you over step your bounds, according to Housing Director, you're in the wrong. You can't help a resident with a simple problem when they're upset you're suppose to send them to Social Service Coordinator. If a resident is in need of medical attention you can't help them, Senior Director is overly strict, goes by the book, very loud and only listens to one side of an employee complaint.
Training is good, good company to work for
Pay is very low, raises are sporadic, medical benefits are expensive, no advancement in the company, certain Directors are unfair, too much travel for meetings that can be done via conference call