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Lutheran Social Services
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101 reviews

Lutheran Social Services Employer Reviews

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Compensation/Benefits
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Sounds Better on Paper
Past Caseworker/ Site Team Leader (Former Employee), Ames, Iowa – May 8, 2012
Pros: decent pay, excellent fellow team leaders
Cons: supervisors are ridiculous, long hours, high burn out rates, high turn over rates
The supervisors at this job make your life miserable. They expect you to be on call for them 24/7 and make you do jobs they should be doing. They are now forcing you to take part in scheduling a.k.a. do it yourself. This was a part of their job, now it's all yours. In summary, you work 32 hours of direct care, but they are talking about forcing caseworkers/team – more... leaders to start coming in on the weekends, you have an office day for 8 hours once a week, but they often take this away from you to work on shift somewhere. Also, with having caseworkers/team leaders doing scheduling now, they expect people to put in even longer hours than they currently do.

Fellow team leaders are fantastic, but are burnt out and most are looking for new jobs.

I would recommend not taking this job as working for this organization is more of a hassle than a blessing under the current supervisors. – less
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Productivity, safe work environment, family oriented
Administrative Secretary (Former Employee), Southfield, MI – May 7, 2012
Pros: productivity, trainings, pleasant environment, time off on hoildays
Cons: no promotions
A typical day at LSSM was very productive and exciting. While employed there, I worked around children who were in foster care. It was sometimes a good experience and at times a not so good experience. I learned how to edit documents, fill out forms, scheduling and how to work on various computer programs. Managment was good to work with as they were – more... understanding, reliable and approachable. My co-workers were helpful and team workers, friendly and willing to work with others. The hardest part of the job was reading some of the reports and knowing what the children were going through and enduring. The most enjoyable was knowing that I was a part of helping the children enter into a better environment than they were accustomed and seeing a smile on their face when they come to the office. – less
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Enjoying my employment
Part-time receptionist (Current Employee), Peoria, IL. – May 7, 2012
Pros: atmosphere
Cons: n/a
Enjoying my employment as a part-time receptionist at Lutheran Hillside Village's care center and the co-workers within my area as well.
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Caring caseworkers went above and beyond to help refugee clients
Arrivals Manager - Refugee Services (Former Employee), Greensboro, NC – May 5, 2012
Pros: meeting people from other countries/cultures, good rapport and support from nationals
Cons: very low pay, almost non-existant benefits, no retirement/pension fund
While the area of refugee resettlement was very rewarding the local branch I was attached had very little support or encouragement from upper level management. My co-workers were a blast - funny, supportive, caring, compassionate who became my closest friends. Whether at agency meetings or after work get-togethers, the spirit of camaraderie and passion – more... for refugee resettlement was evident. While other departments rarely worked after 5:00, caseworkers involved in direct client services often stayed late, worked on weekends and were on call for emergencies involving their assigned family. In addition to organizing events for recently resettled families many case work staff took the time to attend evening school functions or transport children to and from sports events, circus, plays and other activities. This was true of all 3 locations - Greensboro, Raleigh and Columbia, SC.

As Arrivals Manager I loved receiving the cases from national agencies,and following the families from arrival at the airport to their successful acculturation into the community. While I did not provide direct client services, I enjoyed processing the data, reports and immigration paperwork that are essential to the smooth operation of any social service agency. I also filed paperwork for "family reunifications", relatives who are processed overseas and reunited with local family members. As a result I got to meet people from many different countries hoping to get their families immigrated to the US. Their stories were at times tragic, sad, harrowing and dramatic, a poignant reminder of how much we taken for granted in this country. Probably the most frustrating part of my job was explaining complicated US immigration rules which varied from country to country regarding what applications were acceptable and what were not. For example, "family reunifications" might be extended to adult siblings, aunts, uncles in one country but only unmarried children under 16 in another. It was difficult explaining that a family member might have to languish in a refugee camp or under harsh conditions in their mother country because of immigration policy. – less
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Met some wonderful people
CNA (Former Employee), Jamestown, NY – April 19, 2012
Pros: loved taking care of the residents
Cons: never enough help
Typical day at work was very hard. Emotionally & physically. I loved helping the elderly. But we were so short of help, never got to spend time with them, like I wanted. Was more of an assemmbly line
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Chalanged
Direct Care Staff (Former Employee), Dayton, OH – April 18, 2012
Pros: flexability
Cons: pay, and schedule
A typical day on this job consited of providing lots of love to young teen mothers and their babies. What i learned on this job was the strengh that i had with in my self and how i could build trust and confidence in others. The management of this employer provided teamenship. The co-worker of this job was supportive to the teens. The hardest part to – more... this job was maintaining authority. The most enjoyable part of this job was ensuring that each and every child in the home was provided with the love and support that they deserved. – less
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Day to day living for the people that lived their
Direct Care Provider (Former Employee), Gladwin, MI – April 11, 2012
Pros: free lunch
Cons: night shift and a very slow environment.
A typical day at work would be, making sure that everyone that I was responsible for, lived productive normal lives, and trying to train and teach them day to day skills that would help bring them to a point where they could one day be able to live on their own. The management there kept us on track with the training required for us to pass medication, – more... and promote wellness effectively to the people we took care of. – less
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Lutheran Social Services of ND
Temporary Assistant (Current Employee), Fargo, ND – March 28, 2012
Pros: multiple opportunities to change and grow.
Cons: restructured without my position.
Awesome company to work for,
Everybody is so supportive,
personal and professional support,
Extremely well respected in community,
Typical work day is busy, depending on job,
Can be hectic but intensely rewarding,
Management is approachable & understanding,
Company spends time on staff development,
Best part was do things that made a difference,
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Great Place to work
Youth Empowerment Specialist (Former Employee), Brainerd, MN – March 26, 2012
Pros: making a difference
Cons: no office provided for my position
Great director, offered job flexibility, great pay, opportunity to advance and learn new skills, the opportunity to serve the lives of teens who needed a listening ear, and could provide mentorship
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Excellent career
Receptionist (Current Employee), Marion, IL – March 23, 2012
LSSI is one of the best places I have ever worked. They dont judge you for your past , only by the person you are today
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Non-Profit Organization and Faith Based Employer over 140 years old
SR. TECHICAL SUPPORT ANALYST (Former Employee), DesPlaines, IL – March 21, 2012
Cons: very long commute for city dwellers
Interesting place to work. The organization is over 140 years old and has many effective and needed programs.
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Very fast paced, intense
Families First Worker (Former Employee), Battle Creek, MI – March 20, 2012
Pros: you make your hours with the family, can do paperwork at home.
Cons: confusing when deadlines change, not enough on the job training.
It was very intense in learning the different ways of working with families, keeping thier attention, helping families understand the severity of your services. Training is okay, but it is nothing like the real deal. Needs more on the job training than provided.
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dontgothere – June 15, 2012

I was a intern last year at LSSi they were horrible. Not only the director but our supervisor and her fought like animals. The supervisor ended up getting a DUI and quit. After a few months she was begging for her job back at LSSI because they were the only ones that would put up with her. It was a horrible placement and I am so glad I will never have to see these people again. Staff we always fighting the agency was money hungry and no one cared about the children. I was horrified.

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Decent place to work
Youth Specialist (Current Employee), Ames, IA – March 3, 2012
This place is a pretty good place to work but you need to be sure that you know what you are getting yourself into. If you don't you will be disappointed and looking for a new job fast
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It was an opportunity for me to gain new skills.
Medical Records/ CNA (Former Employee), Columbus, OH – February 29, 2012
It was a fun, loving place that i had grown attach to some residents that lived their.
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Hard work
care taker (Former Employee), westbrook,ME – February 26, 2012
Pros: no uniform, free food, and go to events
Cons: clients can become violent
Very hard work. can be stressful if you cant handle taking care of adults who have the mind set of a child. some clients can be easy and some can be hard.
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Fun work place
Residential Counselor I (Former Employee), Durham, NC – January 25, 2012
Pros: working with children who were at risk
Cons: low pay with no benefits
Very laid back job. Could have been more organized and successful. Not very good communication amongst staff.
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A mission everyone can get behind and support, good relationships.
Public Relations Coordinator (Former Employee), Grand Rapids, Michigan – January 20, 2012
Pros: healthcare, retirement, life insurance
Working for this organization is a joy because the mission is "serving people as an expression of the love of Christ." The goal is to make a difference in the lives of the most vulnerable among us through foster care and adoption, refugee services, senior adult services, persons with disabilities group homes, affordable senior housing and specialized – more... programs. The reward is great because of the difference made every day in the lives of those we serve, and the bonus is working with so many great people. – less
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Fast/ busy enviorment
Program Specialist (Current Employee), Omaha, NE – January 8, 2012
Pros: helping families, increase communication and writing skills, flexible schedule
Cons: no room for aadvancement, constant guideline changes
Im a case worker halping families that are receiving cash assistance attain self sufficiency by providing job readiness skills.
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Engaging family atmosphere
Sanitation Technician (Former Employee), Falconer,NY – November 27, 2011
Pros: great supervisor, great benefits, good purpose company
Cons: working shorthanded, combative residents
Lutheran Social Services was a multi -functional facility. It made accommidations for a Skilled Nursing Facility, Semi-Retirement Home and Childrens Home. It was a large campus. I worked in Housekeeping. I had to adhere to strict guidelines,protocols and mandatory in-services. It had an interpersonal enviroment that I enjoyed. I can say "there was never – more... a dull moment." – less
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Personal care
pcp (Current Employee), Nh – September 21, 2011
Pros: paid holidays, very reasonable
This a great company to work for . The scheduling is very convenient for me as I have kids and its hard to find a job that you juggle everything togather. They are always on the ball to fix whatever problem you and your consumer might have. Just overall a great place to work for!
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About Lutheran Social Services

Lutheran Social Service is the designated coordinated agency for Lutheran Disaster Response, a cooperative ministry of the Lutheran – Read more